Global QA & Compliance Lead

Charterhouse Partnership Asia; Hong Kong; On-site; HKD 260,000 - 380,000; Full time

Job summary

Charterhouse Partnership Asia is seeking a Quality Assurance Officer to reinforce day-to-day QA practices, maintain the quality management system, and collaborate with Product Development, Purchasing, Operations, and QC. The role involves upstream risk reduction, supplier performance monitoring, CAPA follow-through, factory visits, and investigations into customer complaints.

The candidate should have a Higher Diploma or above in a related field, 3–5 years QA/QC experience in multi-component

Qualifications

• Higher Diploma or above in Engineering, Science, Quality Management, Industrial Management, or related field.
• 3–5 years of QA and/or QC exposure in a multi-component product environment.
• Working knowledge of QA methods, risk assessment, manufacturing flows, product tolerances and factory inspection standards.
• Meticulous, forward-leaning and analytically sharp, with solid problem-solving habits and a continuous-improvement instinct.
• Strong spoken and written English and Chinese.
• Willingness to travel frequently to manufacturing sites.

Responsibilities

• Carry the daily QA workload across regions.
• Own upkeep of the quality manual and related controlled documents, refreshing them as processes improve.
• Contribute to monthly quality packs and surface the main findings and drive agreed follow-up to completion.
• Bring quality criteria into the development cycle early so Product Development, Purchasing and Operations can design risk out rather than inspect it out later.
• Help Product Development and Purchasing assemble clear product-tolerance packs that match the company's quality standard.
• Take part in pre-production meetings and sample reviews flag residual risk and confirm that quality expectations are locked before launch.
• Brief the QC team on critical inspection gates and any extra checks that a given programme needs.
• Work alongside QC to monitor defect trends, isolate recurring failures, and lead root-cause work plus corrective action with suppliers.
• Join factory audits and on-site visits that test whether suppliers meet the company's compliance bar.
• Act as the quality contact for suppliers on non-conformances and audit findings, and press for timely CAPA closure.
• Help keep the internal supplier-monitoring framework current and push for practical upgrades over time.
• Support investigation of customer quality complaints: root-cause analysis, corrective-action plans, and tracking to closure with the relevant stakeholders.

Skills

QA methods

Risk assessment

Manufacturing flows

Product tolerances

Factory inspection standards

Problem-solving

Continuous-improvement

English & Chinese

Education

Higher Diploma or above in Engineering/Science/Quality Management/Industrial Management

Job description

Charterhouse Partnership Asia is seeking a Quality Assurance Officer to reinforce day-to-day QA practices, maintain the quality management system, and collaborate with Product Development, Purchasing, Operations, and QC. The role involves upstream risk reduction, supplier performance monitoring, CAPA follow-through, factory visits, and investigations into customer complaints.

The candidate should have a Higher Diploma or above in a related field, 3–5 years QA/QC experience in multi-component