Global EC Claims Officer – Liability & Settlement

Zurich Insurance; Hong Kong; On-site; HKD 300,000 - 520,000; Full time

Job summary

A leading insurance firm is seeking a Claims Officer in Hong Kong to manage Employees’ Compensation claims focusing on liability and investigations. You will report to the Claims Manager and build relationships with stakeholders to ensure effective claims service. Required qualifications include a degree and over 2 years of claims management experience. Strong negotiation skills and fluency in English and Chinese are essential. This role offers a dynamic work environment where innovative thinking is valued.

Qualifications

• Degree holder, preferably in Insurance, Business Administration, or Legal.
• Over 2 years EC claims management experience.
• Strong negotiation skills in both written and verbal formats.

Responsibilities

• Handle EC claims with focus on liability and global settlement.
• Review and finalize claims ensuring settlement at optimum levels.
• Build relationships with stakeholders to conclude claims quickly.

Skills

Negotiation skills

Knowledge of Employees' Compensation Ordinance

Understanding legislation and legal liability

Knowledge of claims agreements

Fluent in English and Chinese (Cantonese & Mandarin)

Education

Degree holder

Tertiary education in Insurance, Business Administration or Legal

Job description

A leading insurance firm is seeking a Claims Officer in Hong Kong to manage Employees’ Compensation claims focusing on liability and investigations. You will report to the Claims Manager and build relationships with stakeholders to ensure effective claims service. Required qualifications include a degree and over 2 years of claims management experience. Strong negotiation skills and fluency in English and Chinese are essential. This role offers a dynamic work environment where innovative thinking is valued.