General Services Supervisor (Water World)

Ocean Park Corporation; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

13-month pay

Marriage/Examination/CSR Leave

Complimentary tickets (Ocean Park &amp

Staff in-Park discounts

Staff canteen

Staff social club

Medical Insurance (Hospitalization &  

14 days paid leave

17 days public holiday

Job summary

Ocean Park Corporation is seeking a Housekeeping Supervisor to oversee the cleaning team at Water World/Ocean Park. You will ensure high standards of cleanliness, safety, and environmental compliance across the park facilities, while coordinating deep cleaning and stock control.

You will lead training, manage attendance, and develop team members, requiring independent working style and strong bilingual communication in English and Chinese.

Qualifications

• Minimum Form 5 / DSE or above.
• At least 2 years’ operational experience in property management, service, hospitality or leisure industry, preferably in supervisory capacity.
• Ability to work independently and handle complex tasks.
• Proficient in MS Office and Chinese word processing.
• Strong written and spoken English and Chinese.
• Willing to work outdoors, overnight, and on shifts including weekends and public holidays.

Responsibilities

• Monitor daily operation of the cleaning team for Water World/Ocean Park.
• Ensure highest standards of cleanliness, safety, health and environmental practices by following best practices.
• Arrange and manage deep cleaning and drainage cleaning; conduct stock/inventory reviews to maintain efficient stock levels.
• Lead the team, provide trainings, manage daily attendance, task performance and personal development plans.

Skills

Independent working

MS Office

Chinese word processing

English & Chinese language skills

Outdoor/shift work

Team supervision

Education

Form 5 / DSE or above

Tools

MS Office

Chinese Word Processing

Job description

• Housekeeping Supervisor
• Cleaning team
• Property management, service, hospitality or leisure industry

Responsibilities

The incumbent will be responsible for monitoring the daily operation of the cleaning team for Water World/Ocean Park.

• Ensure the highest standard of cleanliness, safety, health and environmental matters by following and enforcing the best practice regarding cleaning, pest control, chemical usage, recycling and waste disposal and any other environmental actions.
• Arrange and manage deep cleaning and drainage cleaning for all areas in the Park and executive inventory/stock take activities in order to ensure efficient stock remains on hand at all times
• Assist to review and review Department processes, policies and procedures and ensure the performance standards are being implemented and maintained.
• Lead a team and provide job trainings, manage daily attendance, task performance and personal development plans.

Requirements

• Form 5 / DSE or above
• With at least 2 years’ operational experience in property management, service, hospitality or leisure industry, preferably at supervisory capacity
• Able to work independently and deal with complexity
• Computer literacy in MS Office and Chinese word processing
• Good command of both spoken and written English and Chinese
• Willing to work outdoors, overnight, and on shifts, including weekends and public holidays

Full-time Staff Benefits 全職員工福利

• 13-month payment / Gratuity 年終雙糧/約滿酬金
• Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期
• Ocean Park and Water World Complimentary Tickets 海洋公園及水上樂園免費入場劵
• Staff In-Park Discounts 員工購票/購物折扣
• Staff Canteen 職員餐廳
• Staff Social Club 職員聯誼會
• Medical Insurance (Hospitalization & Outpatient) 醫療福利 (包括住院及門診)
• 14 days Paid Leave 14天有薪假期
• 17 days Public Holiday 17天公眾假期

*Incentives are governed by terms and conditions獎金須受有關條款及細則約束