General Manager, Trading Cards & Collectibles - Growth & Ops

Charterhouse Limited; Hong Kong; On-site; HKD 1,800,000 - 2,400,000; Full time

Job summary

Charterhouse Limited is seeking a dynamic General Manager to lead our Trading Cards & Collectibles division, including PSA/CGC authentication and grading workflows. You will shape strategy, drive growth, and ensure exceptional quality and collector satisfaction across operations.

The role requires 8+ years of leadership in collectibles or authentication, with proven P&L management, budgeting, and partnerships.

Qualifications

• 8+ years of leadership in general management, operations, or business development in collectibles/trading cards.
• Proven P&L management, budgeting, pricing strategy, and scaling operations.
• Strong strategic vision for marketing initiatives, partnerships, and community engagement.
• Excellent leadership and communication with mentoring across grading, customer service, and logistics.

Responsibilities

• Direct daily authentication and grading operations to ensure precise evaluations and fast turnarounds for submissions.
• Formulate strategic business development to expand market share and forge partnerships.
• Oversee financial performance, P&L, marketing campaigns, and cross-functional teams.
• Drive innovative product development and campaigns to attract enthusiasts and elevate brand.
• Lead and mentor teams across grading experts, customer service, and logistics for seamless execution.

Skills

Leadership

P&L management

Budgeting

Pricing strategy

Strategic partnerships

Marketing initiatives

Team mentoring

Cross-functional collaboration

Operations management

Education

Bachelor's degree in Business Administration, Management, or a related field

Job description

Charterhouse Limited is seeking a dynamic General Manager to lead our Trading Cards & Collectibles division, including PSA/CGC authentication and grading workflows. You will shape strategy, drive growth, and ensure exceptional quality and collector satisfaction across operations.

The role requires 8+ years of leadership in collectibles or authentication, with proven P&L management, budgeting, and partnerships.