Business Development Manager, PCGS APAC (Excluding China)

Collectors; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

Collectors APAC is seeking a Business Development Manager for Hong Kong to drive growth across Asia-Pacific markets.

The role collaborates with marketing, operations, and product teams to expand PCGS presence with strategic partners, dealers, and collectors, delivering strong commercial results.

Qualifications

• 5-10+ years of experience in business development, sales, account management, or commercial roles.
• Strong relationship builder with international markets.
• Analytically strong, with experience using data, pipeline tools, and market intelligence.
• Fluent in English, Cantonese, and Mandarin.
• Willingness to travel ~25-30%.

Responsibilities

• Drive regional business development to increase submissions, revenue, and average sales price.
• Identify and convert new business opportunities with dealers, collectors, auction houses, trade partners, and other strategic accounts.
• Build, manage, and expand strong relationships across the PCGS client network, with focus on high-potential customers.
• Partner with leadership to develop sales programs, pricing strategies, and commercial plans for profitable growth.
• Collaborate with marketing teams to align campaigns and events with local opportunities.
• Support regional trade shows and client meetings to drive awareness and submissions.
• Facilitate use of CRM and sales tracking tools to improve pipeline visibility.
• Monitor market trends and provide regular reporting and forecasts to leadership.
• Partner with operations to improve service levels and submission workflows.
• Establish long-term financial goals and track progress against key metrics.

Tools

CRM systems

Sales tracking tools

Marketing platforms

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We are currently looking for a Business Development Manager, PCGS APAC (Excluding China) to support the growth and market development of PCGS across Hong Kong and key Asia-Pacific markets. This role will focus on driving new business, increasing submissions and average sales price, strengthening dealer and collector relationships, and expanding PCGS’s presence with strategic clients and partners. The role will operate in a highly cross-functional environment, partnering closely with marketing, operations, and product teams to ensure the region is well supported while delivering commercial results. This position will be based in Hong Kong and will report to the General Manager, PCGS APAC.

What You’ll Do

• Drive regional business development initiatives to increase submissions, revenue, and average sales price across assigned markets.
• Identify and convert new business opportunities with dealers, collectors, auction houses, trade partners, and other strategic accounts.
• Build, manage, and expand strong relationships across the PCGS client network, with particular focus on high-potential and high-value customers.
• Partner with business leadership to help develop sales programs, pricing strategies, and commercial plans that support profitable growth.
• Work closely with global and regional marketing teams to align campaigns, events, and brand initiatives with local market opportunities and customer needs.
• Support regional trade shows, coin events, and client meetings to drive awareness, engagement, and submissions.
• Facilitate the implementation and effective use of sales tracking, management, and software to improve pipeline visibility and performance measurement.
• Monitor regional market trends, customer behavior, and competitive activity, and provide regular reporting, forecasts, and actionable recommendations to leadership.
• Partner with operations and cross-functional teams to improve service levels, submission workflows, and the overall customer experience.
• Establish long-term, financially focused goals and track progress against key commercial metrics and success measures.

Who You Are

• 5-10+ years of experience in business development, sales, account management, or commercial roles, with a track record of driving revenue growth and expanding client relationships.
• Strong relationship builder with the ability to earn trust with dealers, collectors, and strategic partners across international markets.
• Commercially minded and analytically strong, with experience using data, pipeline tools, and market intelligence to guide decisions and prioritize opportunities.
• Effective communicator who can represent the PCGS brand credibly and professionally with customers, partners, and internal stakeholders.
• Highly organized, polished, and detail-oriented, with the ability to manage multiple priorities in both office and field environments.
• Collaborative team player who works well across functions to solve problems and ensure a high level of customer satisfaction.
• Experience in the collectibles, auction, or grading industries.
• Experience with CRM, sales tracking, and marketing platforms is preferred.

Fluent in English, Cantonese, and Mandarin is required. Additional Asian language skills are a strong plus.

Willingness and ability to travel approximately 25-30% of the time for trade shows, customer meetings, and internal collaboration.

Fraud Notice

Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [e-mail].

Equal Employment Opportunity

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail].

Privacy Notice

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in October 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire . To request information about the type of data collected, its source, and our data retention policy, contact [e-mail].

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.