General Manager - Trading Cards & Collectibles [PSA / CGC]

Charterhouse Hong Kong; Hong Kong; Vor Ort; HKD 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Charterhouse Hong Kong is seeking a Dynamic and results-driven General Manager to lead authentication, grading operations, and end-to-end workflows within the collectibles and trading card sector. You will drive P&L performance, scale business development, and mentor cross-functional teams to uphold rigorous quality standards and exceptional collector satisfaction.

The role requires 8+ years of progressive leadership in management, operations, or business development, with proven experience in

Qualifikationen

• 8+ years of progressive leadership in general management, operations, or business development
• Proven expertise in P&L, budgeting, and pricing strategy
• Strong vision for marketing, partnerships, and community engagement
• Experience mentoring cross-functional teams across multiple departments

Aufgaben

• Direct daily authentication and grading operations to ensure precise evaluations and fast turnaround times.
• Formulate strategic initiatives to expand market share and forge high-value partnerships.
• Manage overall financial performance, marketing campaigns, and cross-functional teams.
• Spearhead product development efforts and campaigns to elevate brand positioning.
• Lead and mentor teams across technical grading, customer service, and logistics.

Kenntnisse

Leadership

P&L management

Budgeting

Strategic partnerships

Marketing strategy

Cross-functional leadership

Ausbildung

Bachelor's degree in Business Administration or related field

Jobbeschreibung

Dynamic and results-driven General Manager with extensive experience leading authentication, grading, and operational workflows within the collectibles and trading card industry. Proven track record in scaling business development initiatives, driving P&L performance, and managing cross-functional teams to maintain rigorous quality standards and exceptional collector satisfaction.

about this job

• Direct daily authentication and grading operations to ensure precise evaluations and efficient turnaround times for all collectibles submissions.
• Formulate strategic business development initiatives to expand market share, forge high-value partnerships, and actively explore new business opportunities to grow the vibrant collector community.
• Manage overall financial performance, P&L oversight, marketing campaigns, and cross-functional teams to maintain rigorous quality standards.
• Spearhead innovative product development efforts and marketing campaigns to attract trading card enthusiasts and elevate brand positioning.
• Lead and mentor diverse internal teams across technical grading experts, customer service, and logistics to ensure seamless execution.

about you.

8+ years of progressive leadership experience in general management, operations, or business development within the collectibles, trading card, luxury goods, or authentication sector.

Proven expertise in P&L management, budget allocation, pricing strategy, and scaling business operations.

Strong strategic vision for driving marketing initiatives, building industry partnerships, and expanding community engagement.

Exceptional leadership and communication skills, with a track record of mentoring cross-functional teams across technical grading, customer service, and logistics.

Bachelor's degree in Business Administration, Management, or a related field.