FVP, Digital Corporate Business

China Construction Bank (Asia); Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

China Construction Bank (Asia) is seeking a Corporate E-Channel Project Manager based in Hong Kong. This role involves leading end-to-end corporate e-channel projects, providing client support, and ensuring service implementation aligns with market standards.

The ideal candidate will have 8-10 years of relevant experience, be fluent in both English and Chinese, and possess strong project management skills along with a keen interest in digital technologies.

Qualifications

• 8-10 years of experience managing Corporate E-Channel projects in financial institutions.
• Experience troubleshooting technical issues in corporate e-Banking environments.
• Fluency in English and Chinese (Cantonese and Putonghua) is required.

Responsibilities

• Lead Corporate E-Channel projects and ensure alignment with client needs.
• Support Relationship Managers in client meetings and issue resolution.
• Perform business management and performance analysis for digital channels.

Skills

Project Management

Customer Experience

Digital Banking

Communication

Technical Troubleshooting

Team Collaboration

Education

Bachelor's degree in IT, Business, Economics, or Finance

Job description

Main Responsibilities

• Lead end-to-end Corporate E-Channel projects (e.g., corporate e-Banking / Host to Host solution), including requirement gathering, implementation, and post-launch optimization to ensure alignment with market standards and client needs.
• Provide on-site support at business units to accompany Relationship Managers (RMs) in client meetings, address corporate e-channel inquiries, and coordinate issue resolution across stakeholders.
• Raise user requirements, monitor progress, and ensure new services/initiatives are effectively implemented, benchmarked against market best practices, and deliver excellent customer experience.
• Work closely with internal stakeholders and external partners to plan, execute, and optimize digital channel initiatives.
• Perform regular business management, including performance analysis and reporting for corporate digital channels.
• Communicate with Hotline and online customer service teams for Online Enterprise Banking, ensuring timely follow-up on production issues and client feedback.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, Economics, Finance, or a related discipline.
• 8-10 years of experience in managing Corporate E-Channel projects (e.g., corporate e-Banking / Host to Host solution) within multinational financial institutions, including client-facing roles and on-site collaboration with business units.
• Proven track record in implementing corporate e-Banking/host-to-host solutions, troubleshooting technical and operational issues, and partnering with Relationship Managers (RMs) to deliver client-centric outcomes.
• Strong communicator with the ability to translate technical concepts for non-technical stakeholders and foster teamwork across departments.
• Self-driven, detail-oriented, and resilient with a focus on delivering results in fast-paced environments.
• Keen interest in emerging digital technologies and industry trends such as AI tools.
• Fluent in English and Chinese (Cantonese and Putonghua).
• Preferred: In-depth knowledge of corporate banking products (e.g., cash management).

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.