Frontline IT Support Specialist (Shift)

Shun Tak-China Travel Ship Management Limited; Hong Kong; On-site; HKD 167,400 - 279,000; Full time

Job summary

A leading travel services company in Hong Kong is seeking a Technical Support Officer. The role involves performing computer operations, monitoring systems, and providing technical support for various devices. Candidates should have a diploma in Information Technology, good problem-solving skills, and be able to work independently or in shifts. Fresh graduates are welcome to apply. Competitive career prospects and remuneration will be offered to the successful candidate.

Qualifications

• Diploma in Information Technology and related discipline or above.
• Hands-on experience in HP Unix and Microsoft platforms is an added advantage.
• Able to work independently and handle shift duty.

Responsibilities

• Perform computer operation tasks according to established schedule.
• Monitor and support computer system and network equipment.
• Provide frontline technical support for application terminal and other devices.
• Conduct maintenance tasks and prepare necessary documentation.

Skills

Good problem diagnosis and solving skills

Strong team player

Good communication skills

Education

Diploma in Information Technology or related discipline

Tools

HP Unix

Microsoft platform

Job description

A leading travel services company in Hong Kong is seeking a Technical Support Officer. The role involves performing computer operations, monitoring systems, and providing technical support for various devices. Candidates should have a diploma in Information Technology, good problem-solving skills, and be able to work independently or in shifts. Fresh graduates are welcome to apply. Competitive career prospects and remuneration will be offered to the successful candidate.