Front Office Administrator

Hyatt Centric Victoria Harbour Hong Kong; Hong Kong; On-site; HKD 223,000 - 234,000; Full time

Job summary

Hyatt Centric Victoria Harbour Hong Kong seeks a hotel operations professional to oversee on-day room assignments, inventory control, and pre-blocking for special requests. The role also handles cross-department communications via phone, Teams, and messaging platforms, with responsibility for express checkout and future bookings.

Candidates should have a hotel management qualification, at least two years in a hotel, familiarity with Opera, and strong English and Chinese language skills, with the

Qualifications

• Degree / Diploma holder in hotel management or related discipline.
• 2 years of relevant experience in hotel is preferred.
• Familiar with Opera system will be an advantage.
• Result oriented, team player, self-motivated and can work under pressure.
• Good command of both spoken and written English and Chinese.

Responsibilities

• Review the on-day room assignment.
• Review and manage the room inventory.
• Manage and pre-block the room for special request.
• Handle the communication channels from other department (including calls, Teams, WhatsApp).
• Handle express check out.
• Pre-assign the rooms for the future booking.
• Perform ad-hoc duties as assigned.

Skills

Team player

Self-motivated

Under pressure

English & Chinese

Education

Degree / Diploma in hotel mgmt or related

Tools

Opera system

Job description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Review the on-day room assignment
• Review and manage the room inventory
• Manage and pre-block the room for special request
• Handle the communication channels (including telephone calls, Teams, WhatsApp message, etc.) from other department
• Handle express check out
• Pre-assign the rooms for the future booking
• Perform ad-hoc duties as assigned

Qualifications

• Degree / Diploma holder in hotel management or related discipline
• 2 years of relevant experience in hotel is preferred
• Familiar with Opera system will be an advantage
• Result oriented, team player, self-motivated and can work under pressure
• Good command of both spoken and written English and Chinese

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## More Job Information

Salary

• 20000 - 21000 / MONTH

Job Function

• 餐飲 · 酒店 - 其他職位

Location

• 北角

Location

• 東區

Employment Term

• 全職

Employment Term

• 長期