Front Desk & Office Admin Clerk (Reception & Scheduling)

INTERNATIONAL SOCIAL SERVICE HONG KONG BRANCH 香港國際社會服務社; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

INTERNATIONAL SOCIAL SERVICE HONG KONG BRANCH 香港國際社會服務社 is seeking a capable Front Desk Receptionist to provide professional customer service at the front desk, greet visitors, manage inquiries, and support daily office operations.

You will handle mail, scheduling, meeting room bookings, and assist with basic clerical tasks, with fluency in English and Chinese. Immediate availability and a positive, team-oriented attitude are valued.

Qualifications

• Completed F.5 / HKDSE or above.
• 1-2 years of relevant work experience preferred.
• Good interpersonal skills and communication skills.
• Proficient verbal and written communication in English and Chinese (Cantonese and Putonghua).
• Proficient in PC skills (e.g. M365, MS Office, Chinese word processing).
• Customer service oriented with a positive work attitude.
• Good organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Immediate availability preferred.

Responsibilities

• Provide quality customer service at the front desk reception, including greeting guests/visitors, managing the front desk, and performing support tasks.
• Greet and welcome guests and visitors in a professional manner.
• Manage general phone inquiries: provide basic information to service users, answer, screen, and forward calls, and take clear messages.
• Handle office correspondence, including managing the central registry of incoming / outgoing mail, email, fax, courier services, and deliveries.
• Assist with scheduling tasks, such as updating telephone list, managing meeting room bookings system, and setting up meetings.
• Support office supply management, the procurement process, light bookkeeping, and financial record-keeping.
• Coordinate with various service units for daily support and perform other general clerical and administrative duties as required.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Multitasking

Teamwork

Independence

Availability

Education

F.5 / HKDSE

Job description

INTERNATIONAL SOCIAL SERVICE HONG KONG BRANCH 香港國際社會服務社 is seeking a capable Front Desk Receptionist to provide professional customer service at the front desk, greet visitors, manage inquiries, and support daily office operations.

You will handle mail, scheduling, meeting room bookings, and assist with basic clerical tasks, with fluency in English and Chinese. Immediate availability and a positive, team-oriented attitude are valued.