Food & Beverage Service Team Leader

Kimpton Tsim Sha Tsui Hong Kong; Hong Kong; On-site; HKD 279,000 - 391,000; Full time

Benefits offered by this job

Life Insurance

Medical Insurance

On-the-job training

Paternity Leave

Staff Discount

5-Day Work

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Food & Beverage Service Team Leader to connect service excellence with daily execution on the floor of our luxury hotel in Hong Kong. You will lead by example, mentor the team, and ensure shifts run like a well‑composed melody, delivering memorable guest experiences.

With 4–6 years of total work experience in quality restaurants or hotels, you will guide VIP arrivals, maintain service pace, and drive guest satisfaction while collaborating with

Responsibilities

• Act as the bridge between service excellence and daily execution.
• Lead by example and mentor the service team on the floor.
• Ensure every shift runs like a well‑composed melody.

Job description

Immerse yourself in a luxe metropolitan escape at Kimpton Tsim Sha Tsui Hong Kong, the city's 'culture of time' that intertwines modern interpretations of local heritage with multicultural cues. Our thoughtfully designed 495 rooms and suites are timeless, offering hidden luxuries like sunken bathtubs and cozy daybeds, all accompanied by captivating views of Victoria Harbour. Five innovative culinary outlets present unique options, from contemporary and classic to Michelin-starred chef-helmed specialties. For any occasion, activation, or celebration, 400sqm creative spaces allow endless possibilities to transform dreams into reality. 50 stories above the bustling city lies a rooftop infinity pool decorated with the iconic Hong Kong skyline where hand-crafted cocktails can be enjoyed from an exclusive speakeasy. Peace seekers can find respite at our wellness facility with a state-of-the-art fitness center and dedicated spa. We invite you to Kimpton Tsim Sha Tsui Hong Kong to embark on a unique journey of heartfelt connections and inspiring discoveries.

Kimpton believe heartfelt, human connections make people’s lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, genetic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You’re here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It’s what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you – with your diverse background, talents, experiences, and plucky personality – is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That’s what we seek out and celebrate. It’s people of all kinds who share a knack for creativity and self-leadership. People who don’t need to be told what to do to get things done. People who have an innate passion for making others’ lives better.

It adds up to a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guess feel it; you’ll feel it too.

As theFood & Beverage Service Team LeaderatKimpton Tsim Sha Tsui Hong Kong, you will act as the bridge between service excellence and daily execution. You lead by example, mentor the team on the floor, and ensure every shift runs like a well-composed melody. This is the perfect step up for someone with strong leadership instincts and a true love for hosting.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Guidingand supporting the service team through each shift
• Handling VIP arrivals and guest preferences with care
• Monitoring service pace, quality, and guest satisfaction
• Assisting with daily reports, team briefings, and operational checklists
• Acting as a point of contact when senior managers are off duty

What we need from you

• A minimum of 2 years of experience in a supervisory role within quality restaurants or hotels
• Guest-oriented mindset with high attention to detail
• Strong floor presence and people management skills
• Ability to lead with warmth and inspire confidence
• Fluentin both English and Chinese; Mandarin is an advantage

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

Hotel / Hospitality

Job Category / Function:

Hospitality / Hotel (Food & Beverage)

Job Position Level:

General

Employment Term:

Full Time / Permanent

–

Minimum QF Level attained:

–

Total Working Exp:

4-6

– (Monthly)

Location:

• 5-Day Work
• Life Insurance
• Medical Insurance
• On-the-job training
• Paternity Leave
• Staff Discount