Fine-Dining Service Captain

Jia Group Holdings Limited; Hong Kong; On-site; HKD 240,000 - 320,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Performance Bonus

Staff Meals

On-the-job Training

Job summary

Jia Group Holdings Limited in Hong Kong seeks a skilled service professional to join our fine-dining team. You will ensure guests are serviced promptly, present menus confidently, and assist with selections. The role requires fluent English and Cantonese, with Mandarin a plus.

You will work in a high-profile venue, maintain SOPs, and contribute to monthly inventory accuracy. You will collaborate with the kitchen and front-of-house to deliver exceptional experiences, participate in staff

Qualifications

• Experience in fine-dining restaurants would be advantageous.
• Customer-service oriented mindset with ability to deliver fantastic service in a high profile venue.
• Great presentation and conversational skills.
• Fluent in English and Cantonese; Mandarin proficiency is a strong advantage.

Responsibilities

• Ensure guests are serviced within a specified time.
• Answer questions regarding the menu and assist with selections.
• Set tables according to event type and service standards.
• Communicate with the kitchen regarding menu questions, wait times and product availability.
• Check guest satisfaction with each course and beverage.
• Clear, collect and return food and beverage items to the assigned area.
• Review order dockets for accurate and timely preparations.
• Uphold restaurant standards and SOPs.
• Conduct monthly inventory checks on operating equipment and supplies.

Skills

Customer service

Presentation

Communication

Team player

English & Cantonese

Job description

Jia Group Holdings Limited in Hong Kong seeks a skilled service professional to join our fine-dining team. You will ensure guests are serviced promptly, present menus confidently, and assist with selections. The role requires fluent English and Cantonese, with Mandarin a plus.

You will work in a high-profile venue, maintain SOPs, and contribute to monthly inventory accuracy. You will collaborate with the kitchen and front-of-house to deliver exceptional experiences, participate in staff