Field Service Technician (Immediate)

PURICARE LIFESTYLE PTE. LTD.; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Puricare Pte Ltd is seeking a Field Service Technician to diagnose, repair, install, and maintain water dispensers and filtration systems at customer sites. You will develop technical skills, ensure service quality, and contribute to improvements in service procedures and tools.

The role involves working at various customer locations, applying mechanical, electrical, plumbing, and filtration knowledge, and travelling between sites while maintaining equipment standards and communicating clearly

Qualifications

• Nitec certification in any engineering discipline.
• 1-2 years of hands-on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, industrial equipment, or field service.
• Driver's license Class 3 or 2 and own motorbike (advantageous).

Responsibilities

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment.
• Install, test, and commission new water dispensers and filtration systems at customer locations.
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot equipment issues.
• Investigate recurring problems to develop long-term solutions that improve equipment reliability.
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency.
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure.
• Work independently and manage time effectively while traveling to different customer sites.
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards.
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment.

Skills

Field service

Electrical work

Mechanical equipment

Plumbing

Water filtration

Customer service

Time management

Communication

Education

Nitec certification

Job description

Company Overview

Puricare Pte Ltd, established in 2007, pioneers in water dispenser distribution and service. We supply pipe-in water dispensers to offices, factories, schools, hospitals, and residences, supported by a skilled technical team for repair, maintenance, and project management.

Job Summary

Join Puricare as a Field Service Technician to diagnose, repair, install, and maintain water dispensers and filtration systems at customer sites while developing technical skills and contributing to service improvements.

Responsibilities

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively
• Install, test, and commission new water dispensers and filtration systems at various customer locations
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure
• Work independently and manage time effectively while traveling to different customer sites
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment

Preferred competencies and qualifications

• Nitec certification in any engineering discipline
• 1-2 years of relevant hands‑on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, industrial equipment, or general field service
• Possess a Class 3 or 2 driving license and own a motorbike (advantageous)
• Strong communication skills to interact with customers and team members
• Willingness to learn new skills and engage with customers