Facilities Supervisor

CBRE; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

CBRE is seeking a Facilities Supervisor in Hong Kong to oversee a team coordinating with clients, vendors and contractors to ensure work orders are completed efficiently. The role belongs to Facilities Management and supports Property Managers with repairs and investment plans.

You will manage daily activities, maintain schedules, and present performance reports while driving cost-effective vendor selection and building maintenance strategies in a dynamic real estate environment.

Qualifications

• High School Diploma or GED with 5+ years of job-related experience.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function.
• Ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills: percentages, discounts, markups.

Responsibilities

• Coordinate and manage the team’s daily activities; establish work schedules and cross-train staff.
• Be the point of contact for escalated communications between landlord, tenants and service providers; ensure procedures are followed.
• Arrange for regular maintenance of equipment.
• Review work order data and present performance and progress reports; suggest efficiency improvements.
• Design and oversee cleaning and disinfection schedules for the building.
• Conduct market research and evaluate new vendors for cost/benefit.
• Track regular and ad-hoc facility expenses.
• Resolve complex problems to meet team objectives.
• May establish new techniques to help the team achieve goals.
• Impact team objectives and related teams; drive customer-focused outcomes.
• Lead by example and model CBRE RISE values; build consensus.

Skills

Leadership

Communication

Problem solving

Organizational skills

Math skills

Education

High School Diploma or GED

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

About The Role

As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to make sure work orders are complete.

About The Role

As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Arrange for regular maintenance of equipment.
• Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
• Design and oversee the schedule for cleaning and disinfecting the building.
• Conduct market research and compare costs and benefits when evaluating new vendors.
• Keep track of regular and ad-hoc facility expenses.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need

• High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Excellent organizational skills with a master- level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.