Executive – Product & Operations

Travel Expert Ltd; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Travel Expert Ltd. is recruiting for a Travel Product Operations role in Hong Kong. You will assist in creating and listing itineraries, coordinate with suppliers, and publish products across online and offline channels with accurate pricing and content.

You will manage daily bookings, follow-ups, and ensure smooth delivery while keeping records up to date. The role requires a Diploma or above in Tourism/Hospitality/Business, at least 1 year in travel ops, strong English and Chinese, and good MS

Qualifications

• Diploma or above in Tourism, Hospitality, Business or related discipline.
• 1 year of relevant experience in travel agency, product operations or related fields.
• Good command of written and spoken English and Chinese.
• Proficient in MS Office; knowledge of travel booking systems/GDS is a plus.
• Detail-oriented, well-organized, and able to multitask.
• Immediately available is highly preferred; fresh graduates welcome.

Responsibilities

• Assist in product creation and listing/uploading, including itinerary preparation, costing, and supplier coordination.
• Support product publishing across online and offline channels, ensuring accurate pricing, availability, and content.
• Coordinate daily product operations, including bookings, confirmations, supplier follow-ups, and operational issue handling.
• Liaise with internal teams and external partners to ensure smooth product delivery and customer satisfaction.
• Maintain and update product information, databases, and operational records.
• Monitor product performance and provide operational support as needed.
• Perform ad-hoc duties and projects assigned.

Skills

Written English

Written Chinese

Communication

Multitasking

Detail-oriented

Education

Diploma or above in Tourism/ Hospitality/ Business

Tools

MS Office

Travel booking systems/GDS

Job description

Assist in product creation and listing/uploading, including itinerary preparation, costing, and supplier coordination

Support product publishing across online and offline channels, ensuring accurate pricing, availability, and content

Coordinate daily product operations, including bookings, confirmations, supplier follow-ups, and operational issue handling

Liaise with internal teams and external partners to ensure smooth product delivery and customer satisfaction

Maintain and update product information, databases, and operational records

Monitor product performance and provide operational support as needed

Perform ad-hoc duties and projects assigned

Requirements:

Diploma or above in Tourism, Hospitality, Business, or a related discipline

Minimum 1 year of relevant experience in a travel agency, product operations, or a related fields

Good command of written and spoken English and Chinese

Proficient in MS Office, knowledge of travel booking systems/GDS is a plus.

Detail-oriented, well-organized, and able to multitask.

Strong communication, coordination, and problem-solving skills.

Immediately available is highly preferred

Fresh graduates are also welcome

Travel Expert has been exploring the world and planning trips for Hongkongers for many years. As a small business, we have grown into an enterprise with all-rounded travel services.

Our mission is to provide professional trip planning services through easily accessible channels, such as Texpert.com and retail branches, with impressive travel experiences, insights, and custom-made travel trips for our customers.

We are proud to be listed on the main board of the Hong Kong Stock Exchange (1235) and offer a one‑stop travel solution from online to offline, with diversified products for travellers.

Travel Expert has been exploring the world and planning trips for Hongkongers for many years. As a small business, we have grown into an enterprise with all-rounded travel services.

Our mission is to provide professional trip planning services through easily accessible channels, such as Texpert.com and retail branches, with impressive travel experiences, insights, and custom-made travel trips for our customers.

We are proud to be listed on the main board of the Hong Kong Stock Exchange (1235) and offer a one‑stop travel solution from online to offline, with diversified products for travellers.