Ethnic Minority District Ambassador

Civil Service Bureau; Hong Kong; Sur place; HKD 290 000 - 424 000; Plein temps

Résumé du poste

Civil Service Bureau is seeking candidates for a role within the Social Welfare Department in Hong Kong. The position involves supporting language-focused activities and services for ethnic minorities, including interpretation, outreach, and reception tasks.

Successful applicants will be assigned to the Medical Social Services Units and/or Integrated Family Service Centres, may work overtime, and will operate under a non-civil service contract expiring on 30 September 2027.

Qualifications

• Candidates must pass a language test.
• Open to permanent residents of the Hong Kong SAR.
• Non-civil service vacancies; appointment on non-civil service contract terms.

Responsabilités

• Assist in preparing and conducting activities, programmes and training, including for ethnic minorities.
• Provide simple interpretation and translation to EMs to help with forms and access to resources.
• Assist in networking duties and escort services for EMs.
• Assist in producing publicity materials in EM languages.
• Assist at reception counters and handle incoming calls.
• Undertake other assigned duties.

Connaissances

Chinese language

English language

Indonesian

Nepali

Urdu

Punjabi

Tagalog

Thai

Hindi

Vietnamese

Description du poste

Candidates should:

• (a) be able to communicate effectively in Chinese or English, both in written and spoken forms; and
• (b) be proficient in Bahasa Indonesia, Nepali, Urdu, Punjabi, Tagalog, Thai, Hindi or Vietnamese, in written and spoken forms.

Preference will be given to candidates with relevant working experience in social welfare organisations and knowledge in receiving the public, running programmes, publicity and promotional work, or with proficiency in Cantonese.

Note:

1. (1) Candidates will be required to pass a language test.
2. (2) Successful candidates will be assigned to work in the Medical Social Services Units and/or Integrated Family Service Centres.
3. (3) Successful candidates may be required to work overtime and irregular hours, on shift and on Saturdays, Sundays and public holidays.

Duties:

• (a) assist in preparing and conducting various activities, programmes and training, including but not limited to those for ethnic minorities (EMs);
• (b) assist in providing simple interpretation and translation service to EMs to facilitate them to fill in application forms, obtain the information they need and get themselves familiar with the community resources, etc.;
• (c) assist in performing networking duties or activities including conducting visits and providing escort services for EMs;
• (d) assist in the production of publicity and promotion materials in EM language(s);
• (e) assist in manning the reception counters and receive incoming calls; and
• (f) other assigned duties.

Terms of Appointment:

Successful candidate will be appointed on non-civil service contract terms with the service contract expiring on 30 September 2027. The offer of further appointment beyond the existing contract is subject to the service needs and the satisfactory performance and conduct of the appointee.

Fringe Benefits

The benefits in respect of rest days, statutory holidays (or substituted holidays), annual leave, maternity/paternity leave, sickness allowance, where appropriate, will be granted in line with the provisions in the Employment Ordinance.

General Notes:

• (a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
• (b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirements irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
• (c) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
• (d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
• (e) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or selection interview.
• (f) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the recruitment examination and/or selection interview without being subject to any further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at https://www.csb.gov.hk under “Administration of the Civil Service – Appointments”.

Contact Address:

Appointments Section, Social Welfare Department
Room 1012, 10/F, Wu Chung House, 213 Queen’s Road East, Wanchai, Hong Kong