Estate Officer

Urban Property Management Limited; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

Urban Property Management Limited in Hong Kong is looking for an experienced property operations supervisor. You will manage day-to-day operations, supervise cleaning, repair and maintenance services for residents and owners, and lead junior staff.

You will build strong relationships with clients, handle enquiries and complaints from owners and tenants, and assist the manager in various meetings. Fluency in Cantonese, Putonghua and English is required, along with reading and writing Chinese and

Qualifications

• Post-secondary diploma or certificate required.
• At least 3 years of property operations experience.
• Fluent Cantonese; fair Putonghua and English; able to read/write Chinese and English.

Responsibilities

• Handle day-to-day property operations.
• Supervise cleaning, repair & maintenance services for residents/owners.
• Supervise junior operational staff.
• Build and maintain good relationships with clients.
• Handle enquiries and complaints from owners/tenants.
• Assist the manager on various meetings.

Skills

Client relationship management

Fluent Cantonese

Fair Putonghua

Fair English

Reading Chinese

Reading English

Education

Post-secondary diploma/certificate

Job description

Handle day-to-day property operations; Supervise the cleaning, repair & maintenance service provided to residents/owners; Supervise junior operational staff; Build up & maintain good relationship with clients; Handle enquiries & complaints from owners/tenants; Assist the manager/ess on various meetings

Requirements

Post-secondary (Diploma/Certificate); 3 years of experience required; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English

Employment Terms

Mon to Fri: 9:00AM-6:00PM, 5 working days per week

The Urban brand is reflected in its promise of high quality services. Expressed as “A Passion of Service and A Quality Credential”, Urban Group embraces the tenets of Total Quality Management which underpins its operational and business strategies.

Urban’s passion is about its culture, its people and its customer care. Stakeholder engagement helps define how Urban implements this culture of passion. The Group seeks to understand and respond to its customers and the society’s need and interests. Urban Group focuses on delivering to exceed its customers’ expectations and to find new opportunities to enhance its services.

The Urban brand is reflected in its promise of high quality services. Expressed as “A Passion of Service and A Quality Credential”, Urban Group embraces the tenets of Total Quality Management which underpins its operational and business strategies.

Urban’s passion is about its culture, its people and its customer care. Stakeholder engagement helps define how Urban implements this culture of passion. The Group seeks to understand and respond to its customers and the society’s need and interests. Urban Group focuses on delivering to exceed its customers’ expectations and to find new opportunities to enhance its services.