Engagement & Performance Management Manager (HK$50K - $70K)

Global Executive Consultants Ltd.; Hong Kong; On-site; HKD 558,000 - 781,000; Full time

Job summary

Global Executive Consultants Ltd. is representing a Leading Consumer Bank in Hong Kong. We seek an Engagement & Performance Management Manager to drive analytics, governance and reporting across workforce data.

You will build executive dashboards, KPIs and capacity reports, partnering with HR and lines of business to enable informed decision-making and strategic workforce planning.

Qualifications

• Degree holder in Business Administration, Data Analytics or related discipline.
• 5–8 years experience in workforce analytics, PMO, or management reporting.
• Experience preparing executive dashboards and analytical reports.
• Experience with workforce, budgeting or resource management data.

Responsibilities

• Analyze workforce data to provide timely management insights.
• Prepare dashboards, resource reports and MI packs for leadership.
• Support workforce forecasting, planning and capacity management.
• Develop metrics and KPIs for performance dashboards.
• Create management presentations for leadership meetings.
• Design and enhance dashboards and self-service reporting.

Skills

Workforce analytics

Executive dashboards

PMO / management reporting

Resource management

Advanced Excel

PowerPoint

Education

Business Administration / Data Analytics degree

Tools

Power BI

Power Query

SharePoint

Microsoft 365 reporting tools

Job description

Engagement & Performance Management Manager (HK$50K - $70K) (Ref. No.: 27888)

Our client, a Leading Consumer Bank, is looking for high-caliber person to fill the position.

Job Duties

Workforce Analytics & Resource Planning

• Analyze workforce, headcount, vacancy, contractor, and organizational data to provide timely management insights.
• Prepare workforce dashboards, resource reports, and management information packs for leadership review.
• Support resource planning, workforce forecasting, and capacity management discussions.

Performance & Productivity Insights

• Support divisional performance management processes through reporting and analytics.
• Develop reporting and metrics to monitor workforce productivity, resource allocation, capacity utilization, and delivery performance.
• Prepare management presentations and performance-related reports for leadership meetings.
• Support the development of meaningful KPIs and performance dashboards.

Workforce Governance & HRD Coordination

• Support manpower planning and headcount governance processes.
• Prepare reports and analysis for workforce reviews and management discussions.
• Coordinate with HR department and relevant stakeholders on workforce-related information and reporting requirements.
• Maintain workforce trackers, organization records, and planning documentation.
• Ensure reporting accuracy and consistency across approved data sources.

Reporting Innovation & Process Improvement

• Design and enhance dashboards, scorecards, and self-service reporting capabilities.
• Leverage Power BI, Excel, SharePoint, and Microsoft 365 tools to improve reporting efficiency and information transparency.
• Automate recurring reports and streamline reporting processes where possible.
• Drive continuous improvement initiatives relating to workforce analytics and management reporting.

Job Requirements

• Degree holder in Business Administration, Human Resources, Data Analytics,
• Statistics, Information Systems, Finance, Management, or related disciplines.
• 5-8 years of experience in workforce analytics, PMO, management reporting, business analytics, resource management, HR analytics, or similar functions.
• Experience preparing executive dashboards, management presentations, and analytical reports.
• Experience working with workforce, budgeting, or resource management data.
• Banking, financial services, technology, or large corporate experience is preferred. Advanced Excel and PowerPoint skills.
• Experience with Power BI, Power Query, SharePoint, and Microsoft 365 reporting tools.
• Ability to build dashboards, scorecards, and automated reporting solutions.