Ecosystem Management Manager

China Telecom Global Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

China Telecom Global Limited (CTG) seeks a result‑driven ecosystem partner operations professional in Hong Kong to drive revenue growth and expand partner collaborations. You will coordinate cross‑functional teams, manage procurement and compliance, and build a stable ecosystem cooperation framework with key partners.

The role requires 3+ years in ICT/telecom ecosystems, strong analytical and coordination skills, and fluency in English and Chinese to communicate with internal and external

Qualifications

• Education: Bachelor’s degree or above in Marketing, Business Administration, Information Technology, Telecommunications, or related fields is preferred.
• Experience: 3+ years of experience in ecosystem cooperation, channel management, sales, or business development within ICT, telecom, software, or internet industries is preferred.
• Knowledge of ICT ecosystem models and revenue growth strategies.
• Familiarity with partner selection, contracts, and cooperation model definitions is required.
• Strong written and verbal English and Chinese communication skills.

Responsibilities

• Drive ecosystem partner operations and revenue growth by coordinating cross-functional teams.
• Initiate and facilitate internal procurement and compliance processes for partner collaboration.
• Manage day-to-day partner operations and deepen partner relationships.
• Engage with partners to align on policies, resources, and periodic business reviews.
• Collaborate with Finance, Legal, and Project Teams to ensure smooth project execution.
• Track ecosystem performance metrics and provide insights for optimization.
• Complete other ecosystem-related tasks assigned by management.

Skills

ICT ecosystem models

Partner expansion

Ecosystem operations

Revenue growth

Cross-functional collaboration

Data-driven mindset

Analytical skills

Education

Bachelor's degree or above in Marketing, Business Administration, Information Technology, Telecommunications

Job description

Drive ecosystem partner operations and revenue growth, focusing on ICT partnership business, coordinate cross-functional teams to resolve collaboration bottlenecks, ensure steady growth of ecosystem revenue, and achieve departmental revenue targets.

Act as a customer-centric enabler, initiate and facilitate internal procurement and compliance processes—including partner selection, contract terms, and cooperation model definition—to support service enhancement and revenue expansion, providing project information for decision-making.

Manage day-to-day partner operations, deepen relationships, and empower partners to build a stable and long-term ecosystem cooperation framework.

Regularly engage with partners to align on policies and resources, conduct periodic business reviews, continuously activate ecosystem resources, and enhance partner stickiness and output.

Collaborate with internal stakeholders (e.g., Finance, Legal, Project Teams) to ensure smooth project execution and address cooperation risks or exceptions.

Track key ecosystem performance metrics, generate analysis reports, and provide insights for strategic optimization.

Complete other ecosystem-related tasks assigned by management.

Required Capabilities:

Education: Bachelor’s degree or above in Marketing, Business Administration, Information Technology, Telecommunications, or related fields is preferred.

Experience: 3+ years of experience in ecosystem cooperation, channel management, sales, or business development within ICT, telecom, software, or internet industries is preferred.

3. Professional Skills:

Familiar with ICT ecosystem models, with proven ability in partner expansion, ecosystem operations, and revenue growth;

Knowledge of the upstream and downstream value chain in the telecom industry;

Strong organizational, communication, and coordination skills, with cross-functional collaboration capabilities;

Data-driven mindset with strong analytical and business insight abilities.

4. Language Proficiency: Strong bilingual (Chinese-English) communication skills; able to conduct business communication and draft documents in English.

China Telecom Global Limited (“CTG”) is the wholly owned international business subsidiary of China Telecom, one of the world’s largest providers of integrated telecommunication services. To cope with our promising business expansion, we are looking for high caliber person to join us.