Ecosystem Management Manager

中國移動; Hong Kong; Sur place; HKD 600 000 - 800 000; Plein temps

Résumé du poste

中國移動 is seeking a senior professional to lead ecosystem governance and partner development in Hong Kong. The role involves defining onboarding/offboarding processes, managing SLA frameworks, and driving joint ecosystem initiatives with developers, startups, and universities.

Responsibilities include establishing standards aligned with corporate strategy, enabling partner performance through data-driven metrics, and delivering programs that grow ecosystem revenue and satisfaction.

Qualifications

• 5 years or above relevant working experience.
• Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, AI or related disciplines.
• Develop full-lifecycle ecosystem governance standards aligned with corporate strategy.
• Rich experience in partner/channel development and SLA management.

Responsabilités

• Ecosystem Governance Framework: Establish ecosystem management policies, define onboarding and offboarding workflows for ecosystem partners.
• Partner (Channel) Development: Conduct partnership communication, qualification assessment and contract signing.
• Ecosystem Co-creation: Partner onboarding, joint solution development, certification system setup, joint marketing and commercial opportunity sharing.
• Ecosystem SLA Management: Deliver enablement, performance assessment, incentive and offboarding management for ecosystem partners.
• Ecosystem Application for Developers / Startups / Universities / SMEs: Provide documentation, training and incubation programs and other support.
• Performance Assessment: Track metrics including ecosystem enablement volume, ecosystem value (revenue) and ecosystem satisfaction.

Connaissances

Ecosystem governance

Partnership development

SLA management

Data tracking

Program management

Formation

Bachelor’s degree in IT/CS

Outils

APIs access

Developer documentation systems

Description du poste

Ecosystem Governance Framework: Establish ecosystem management policies, define onboarding and offboarding workflows for ecosystem partners.

Partner (Channel) Development: Conduct partnership communication, qualification assessment and contract signing.

Ecosystem Co-creation: Partner onboarding, joint solution development, certification system setup, joint marketing and commercial opportunity sharing.

Ecosystem SLA Management: Deliver enablement, performance assessment, incentive and offboarding management for ecosystem partners.

Ecosystem Application for Developers / Startups / Universities / SMEs: Provide documentation, training and incubation programs and other support.

Performance Assessment: Track metrics including ecosystem enablement volume, ecosystem value (revenue) and ecosystem satisfaction.

To be successful in this position, you should meet the following requirements:

5 years or above relevant working experience

Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.

Excellent holistic vision and commercial insight; develop full-lifecycle ecosystem governance standards aligned with corporate strategy, clearly define standardized workflows for ecosystem onboarding, enablement, assessment and offboarding.

Proficient in SLA management system; build scientific performance and incentive frameworks, drive partner performance differentiation via data tracking (enablement volume, revenue contribution, satisfaction).

Rich experience in partner/channel development and SLA management; proven track record of delivering joint solutions and driving ecosystem revenue growth is preferred.

Experience operating developer platforms, startup incubation programs or SaaS marketplaces; Familiar with technical documentation, API access and developer training system construction are advantages