DTC Store Leader – Growth & Experience

On Hong Kong Limited; Hong Kong; Vor Ort; HKD 279.000 - 391.000; Vollzeit

Zusammenfassung

On Hong Kong Limited is seeking an Associate Store Leader for multiple locations in Hong Kong. You will oversee store operations, coach a frontline team and implement training while upholding On's brand values and customer-first philosophy.

You are a proactive leader with 3–5 years in retail, fluent in English and Chinese, willing to work weekends and travel up to 10%. Join a fast-paced, sporty brand that values excellence and collaboration.

Qualifikationen

• 3–5 years’ experience in a customer-oriented setting with managerial responsibilities
• Native Chinese speaker with ability to read and write in English fluently
• Interest in sports and movement preferred

Aufgaben

• Oversee all store operations from inventory management to IT systems and customer flows.
• Lead training and development for store team.
• Drive KPIs such as in-store traffic, conversion rate, and top sales assortment.
• Plan recruitment and scheduling to build a high-performing team.
• Collaborate with cross-functional teams to deliver a WOW customer experience.

Kenntnisse

Store leadership

Customer service

Team management

Retail operations

English communication

Jobbeschreibung

On Hong Kong Limited is seeking an Associate Store Leader for multiple locations in Hong Kong. You will oversee store operations, coach a frontline team and implement training while upholding On's brand values and customer-first philosophy.

You are a proactive leader with 3–5 years in retail, fluent in English and Chinese, willing to work weekends and travel up to 10%. Join a fast-paced, sporty brand that values excellence and collaboration.