Donor Engagement Lead - Regular Giving & Team Management

Leadingnation; Hong Kong; On-site; HKD 360,000 - 600,000; Full time

Job summary

TREATS in Hong Kong is seeking a Fundraising Manager to develop regular giving and donor engagement initiatives, focusing on the TREATS Monthly Donation Scheme. You will lead a small in-house fundraising team and collaborate with stakeholders to drive donor acquisition and retention.

The role requires a university degree with at least 3 years in fundraising and experience in face-to-face activities, team supervision, and strong bilingual communication.

Qualifications

• University degree with at least 3 years of relevant fundraising experience.
• Experience in face-to-face fundraising or new donor acquisition is advantageous.
• Experience in supervising a small team in a fundraising or customer-facing setting.
• Strong commitment to TREATS’ mission of creating an inclusive society and equal opportunities for children and young people in Hong Kong.
• Excellent interpersonal, communication, and multi-stakeholder engagement skills.
• Proactive, data-driven with CRM and reporting experience.
• Proficiency in both written and spoken Chinese and English.

Responsibilities

• Develop regular giving and donor engagement activities.
• Lead a small in-house fundraising team.
• Drive donor acquisition, retention, upgrades, seasonal appeals and the donor database.
• Use donor data and insights to improve fundraising results and sustainability.

Skills

Donor engagement

Fundraising

Team leadership

CRM

Data analysis

English/Chinese communications

Education

University degree

Tools

CRM systems

Donor databases

Job description

TREATS in Hong Kong is seeking a Fundraising Manager to develop regular giving and donor engagement initiatives, focusing on the TREATS Monthly Donation Scheme. You will lead a small in-house fundraising team and collaborate with stakeholders to drive donor acquisition and retention.

The role requires a university degree with at least 3 years in fundraising and experience in face-to-face activities, team supervision, and strong bilingual communication.