Director, Operations, Wealth Management, Operations

CITIC Securities International Company Limited; Hong Kong; On-site; HKD 1,200,000 - 1,700,000; Full time

Job summary

CITIC Securities International Company Limited is seeking a seasoned Operations professional to manage end-to-end post-trade activities across multiple markets and asset classes. The role focuses on settlement, reconciliations, cash management, and regulatory reporting, acting as a senior escalation point for incidents and client-impacting issues.

You will monitor key risk indicators, support Front Office, and drive process improvements while ensuring compliance with regulatory requirements and

Qualifications

• 10+ years of experience in Operations focusing on post-trade processing, settlement, reconciliations and regulatory reporting.
• Strong communication and people-management skills with ability to lead junior staff.
• Experience with multi-market, multi-asset post-trade activities and cross-functional collaboration.
• Familiarity with major clearing and settlement systems (CCASS, DCASS, Euroclear) is preferred.

Responsibilities

• Support Head of Operations in overseeing daily post-trade activities across markets and asset classes.
• Manage end-to-end post-trade activities including settlement, cash management, reconciliations, and reporting.
• Act as a senior escalation point for incidents, failed trades, and client-impacting issues.
• Monitor risk indicators like aged breaks, settlement efficiency, and reconciliation exceptions; escalate gaps.
• Collaborate with Front Office and other parties to resolve operational issues efficiently.
• Participate in new product launches ensuring controls and readiness before go-live.
• Drive process improvements, automation, and standardization to improve service quality.
• Ensure compliance with regulatory requirements and Group policies.
• Provide guidance to junior team members and support their development.

Skills

Post-trade operations

Stakeholder communication

Project management

Process improvement

Education

Finance or Business Administration degree

Tools

CCASS

DCASS

Euroclear

Job description

• Manage end-to-end post-trade activities
• At least 10 yrs of exp in Operations
• Serve as a senior escalation point

Key Areas of Responsibilities

Support the Head of Operations in overseeing daily operational activities, with a focus on post-trade processing, settlement, cash management, reconciliations, and regulatory reporting, to ensure timely, accurate, and controlled service delivery across supported businesses.

Manage end-to-end post-trade activities across multiple markets and asset classes, including equities, listed and OTC derivatives, structured products, bonds, money market funds, and virtual assets, etc., ensuring efficient settlement, timely exception handling, and effective coordination with brokers, custodians, and clearing houses.

Serve as a senior escalation point for operational incidents, failed trades, and client-impacting issues, ensuring prompt resolution and clear stakeholder communication.

Monitor key operational risk indicators, including aged breaks, settlement efficiency, and reconciliation exceptions, and elevate issues, control gaps, and resource constraints in a timely manner.

Support Front Office and business stakeholders on operational matters and work closely with internal and external parties to resolve issues efficiently.

Participate in new product launches and business initiatives, ensuring appropriate controls, operational readiness, and resource planning are in place prior to go-live.

Drive process improvements, automation, and standardization initiatives to enhance scalability, strengthen controls, and improve service quality.

Ensure all operational activities are performed in compliance with applicable regulatory requirements and Group policies.

Provide guidance and day-to-day oversight to junior team members, supporting team development and maintaining a strong operational control environment.

Requirements

Degree holder in Finance or Business Administration or related discipline(s)

At least 10 years of experience in Operations, with expertise in equities, fixed income, funds, structured products, SBL, and derivatives

Familiar with CCASS, DCASS, Euroclear, and related systems operations

Good communication, strong people management and inter-personal skills

Strong project management, process transformation experience and some IT advanced knowledge is preferable.

Good command of written and spoken English and Chinese (including Putonghua).