Director of Wine & Luxury Guest Experiences

Mandarin Oriental Hotel Group Limited; Hong Kong; Vor Ort; HKD 900.000 - 1.800.000; Vollzeit

Benefits dieser Stelle

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Zusammenfassung

Mandarin Oriental Hong Kong invites a distinguished Director of Wine to lead our wine program across multiple outlets. You will drive exceptional guest experiences, curate world-class wine offerings, and mentor a high-performing sommelier team within a luxury hospitality setting.

You will manage purchasing, inventory and partnerships while collaborating with culinary leadership to deliver memorable wine-pairing experiences.

Qualifikationen

• Degree in Hospitality Management, Food & Beverage Management or related discipline.
• Minimum 10 years’ experience in luxury hospitality or wine operations, including 5+ years leadership.
• Recognised professional wine qualification (e.g., WSET Diploma, CMS) or equivalent.
• Extensive knowledge of international wines, regions, vintages, and fine wine service.
• Strong commercial acumen in wine purchasing, budgeting and revenue optimization.
• Proven ability to lead high-performing sommeliere/wine service teams and guest engagement.

Aufgaben

• Lead the wine program across all dining outlets, ensuring exceptional selection and service.
• Manage daily wine operations, cellar management, inventory control and purchasing.
• Develop and update wine lists to align with concepts and profitability.
• Drive wine revenue through partnerships, events, and tastings.
• Maintain inventory standards, storage conditions, and quality control.
• Lead and mentor sommelier and wine service teams for excellence.
• Collaborate with culinary leadership on wine pairing experiences and guest engagement.
• Build supplier relationships to secure exclusive offerings and value-driven partnerships.
• Oversee wine budgets, payroll, and administrative functions.

Kenntnisse

Leadership

Team development

Guest service excellence

Wine knowledge

Communication

Stakeholder management

Food & beverage operations

Ausbildung

Hospitality management degree

Jobbeschreibung

Mandarin Oriental Hong Kong invites a distinguished Director of Wine to lead our wine program across multiple outlets. You will drive exceptional guest experiences, curate world-class wine offerings, and mentor a high-performing sommelier team within a luxury hospitality setting.

You will manage purchasing, inventory and partnerships while collaborating with culinary leadership to deliver memorable wine-pairing experiences.