Director, Distribution, Insurance Transformation

KPMG China; Hong Kong; On-site; HKD 2,000,000 - 3,000,000; Full time

Job summary

KPMG China is seeking a seasoned Insurance Transformation Director (Distribution focus) in Hong Kong to lead multi-market distribution transformations and drive client-focused outcomes. You will oversee strategy, partnerships, and technology initiatives, including digital analytics and AI, to optimize distribution channels.

The role requires extensive experience in insurance distribution, strong leadership, and proven ability to deliver complex programs while developing new business

Qualifications

• Requires 12+ years of experience in distribution management within insurance.
• Strong leadership and people management capabilities to drive multi-market teams.
• Proven track record in business development and client delivery in a consulting environment.

Responsibilities

• Lead large-scale distribution transformations, partnering with Client Business Heads to shape strategy.
• Define monitoring and optimization of distribution performance with KPIs.
• Conduct multi-market benchmarking to assess distribution channel terms and models.
• Manage projects on distribution technology, digital analytics, and AI to improve sales effectiveness.
• Lead programmes ensuring delivery meets business plans and governance standards.
• Coordinate steering committees and manage stakeholder expectations for timely delivery.
• Mentor and develop team members to sustain high performance and quality.
• Act as primary contact for Insurance Distribution-related inquiries and proposals.

Skills

Leadership

Distribution strategy

Stakeholder management

Insurance domain knowledge

PMO & delivery

Digital, data & AI

Education

Relevant university degree in Business or Finance

Tools

Insurance software

Job description

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all-our teams, our clients and our world.

Service Line Overview

We are looking for a seasoned Insurance Transformation Director (Distribution focus) to join our team in Hong Kong. Our Transformation practice in Hong Kong is regarded as one of the fastest growing divisions within KPMG China and represents an experienced and enthusiastic team that drives itself towards continued success.

Being a Director and leader within our team, you will be involved with our Clients in reviewing their current enterprise-wide insurance practices, identify possibilities to transform and enhance current business strategy, distribution models and operations. You will not just take a leading role in leading a consulting team and ensuring successful delivery of Client projects but also in driving new business development opportunities and clients – end-to-end leadership and accountability.

Key Responsibilities

With a focus on client's distribution activities, you will work in collaboration with Clients and team members to define and build distribution strategies and drive the on-going development of optimised distribution and partnership (Banc, Broker and IFA) channels.

• Lead and manage delivery of large-scale distribution transformations, working with our Client’s Business Heads in developing and executing their distribution strategy. This may involve, identifying, sourcing, evaluating, and recommending partnership opportunities, defining distribution channel sales operations and relevant technology, including; digital, data and AI solutions.
• Define how to best monitor, track and optimise distribution based financial and non-financial performance, including KPI definitions; and assist Clients in realizing their outcomes & targets.
• Conduct industry and multi-market benchmarking analyses to ascertain relevant distribution channel performance, e.g. commercial terms and models for deal assessment.
• Participate and manage complex distribution technology, digital, data analytics and AI projects that are aimed at transforming distribution sales and operations effectiveness & efficiency.
• Lead unified programmes for delivery to ensure execution is realized, driving effective and efficient business performance with Clients and partners.
• Facilitate steering committee meetings and co-ordinate and manage Client stakeholder expectations to ensure delivery of business plans and resolve critical issues. Ensure effective decision-making, escalation, and governance.
• Lead a team and foster a culture of continuous improvement and high quality by motivating individuals to excel in their roles and contribute to both client and KPMG’s success. Coach, mentor, and assess each team members contribution.
• Act as the primary point of contact for all Insurance Distribution-related enquiries; from business/ proposal development to project initiation/ delivery and closure.
• Be an advocate for KPMG, including within Distribution-focused Thought Leadership and Learning & Development activities.
• Meet financial KPIs and targets assigned.

Experience & Background

• University degree with a relevant university and/or professional qualifications in Business or Finance.
• Minimum of 12+ years relevant experiences and capabilities Distribution management (focus Insurance industry) with relevant business development, project and delivery management. Candidates with less experience may be considered for Senior Manager/ Associate Director roles.
• Strong strategic mindset to capture opportunities and navigate complexities in a complex and competitive insurance industry. Extensive knowledge of agency, bancassurance and broker/IFA business, retail customer segments and latest industry trends, to proactively develop tangible solutions.
• Excellent leadership and team management skills. Proactive self-starter with vision and passion to drive effective and innovative distribution strategy and people initiatives.
• Strong people management skills with ability to build trust and influence senior stakeholder groups to achieve desired distribution strategy outcomes.
• Proficient in insurance software and technology with in-depth knowledge of insurance products, policies, and regulations.
• Proven track record in developing and motivating high performance, resilient and agile team members to action. Ability to work under pressure and meet deadlines.
• Strong written and verbal communication skills in English. Proficiency in Cantonese and/or Mandarin would be an advantage.

About KPMG

At KPMG China, we are committed to being an equal opportunity employer, with zero tolerance for any form of discrimination against any persons. It is important for us to create an inclusive, diverse and agile workplace for our people to develop and thrive at both a personal and professional level.

We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, to providing better solutions and services to our clients to help them achieve their ESG goals. View Our Impact Plan to learn more about our ESG commitments and progress across four key pillars - Governance, People, Planet and Prosperity - and how we make a positive impact on our people, environment and society.

Visit KPMG China website for more company information.