Director, Corporate Communications, Global

Rosewood Hotel Group; Hong Kong; On-site; HKD 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid time off

Complimentary room nightsLearning and 

development opportunities

Global career opportunities

Industry-leading paid parental leave

Job summary

Rosewood Hotel Group in Hong Kong is seeking a Director, Corporate Communications, Global to lead crisis communications, media relations and reputation management for Greater China. You will partner with senior stakeholders to safeguard and elevate Rosewood’s corporate reputation across Asia and global markets.

You will develop crisis playbooks, monitor media sentiment, and guide properties across the portfolio, ensuring consistent messaging and rapid, well-coordinated responses in high‑stakes

Qualifications

• Experience leading crisis communications for multinational or complex corporate environments.
• Strong relationships with media, industry influencers, and key opinion leaders in Greater China.
• Proven ability to advise senior executives and lead, coach and develop high-performing teams.

Responsibilities

• Lead crisis communications for Greater China and coordinate with key stakeholders.
• Develop and enhance crisis playbooks, escalation protocols, monitoring approaches, and response materials.
• Build relationships with business, finance, influencers, and key opinion leaders across Greater China.
• Act as deputy to Head of Corporate Communications, Global, guiding Asia communications workstreams and ensuring consistent messaging.
• Provide crisis guidance and communications support to Rosewood properties as needed.

Skills

Crisis communications

Media relations

Stakeholder management

Leadership

Executive communication

English fluent

Cantonese fluent

Mandarin fluent

Job description

Director, Corporate Communications, Global

Location: Hong Kong SAR Province/City Hong Kong SAR

Hiring Entity: Rosewood Hotel Group, Hong Kong Department

Job Type: Full-time Permanent

Our Purpose and Culture

We are driven to create a future where people and place enrich one another.

We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer

The Calling. Together, we Make the

Place. THE TEAM

The Team

The Global Corporate Communications team protects and strengthens Rosewood Hotel Group’s corporate reputation through media relations, crisis communications and executive profiling. Working closely with corporate functions and properties worldwide, the team provides strategic guidance across the Group.

Your Role

As Director, Corporate Communications, Global, you will lead corporate communications for Greater China, serving as the senior locally based communications leader for crisis communications, media relations, influencer engagement, and reputation management in our home market. You will act as a trusted deputy to the Head of Corporate Communications, Global, partnering with senior stakeholders across the organization to safeguard and enhance Rosewood Hotel Group’s reputation while ensuring alignment of communications strategies across Asia and global markets.

How you’ll make the place

Lead crisis communications across Greater China, coordinating closely with key stakeholders across the organization. Own and continuously enhance crisis communications frameworks, including playbooks, escalation protocols, monitoring approaches, and response materials.

Build and maintain influential relationships with business and finance, as well as key opinion leaders and influencers across Greater China. Protect and strengthen the reputation of Rosewood Hotel Group and its leadership within the home market.

Act as deputy to the Head of Corporate Communications, Global, providing leadership and decision‑making support when required. Lead the Asia communications workstream for Group‑wide announcements, ensuring consistent messaging and effective market coordination. Monitor media coverage and social sentiment, leading post‑incident reviews and embedding learnings into future communications strategies.

Provide corporate communications guidance and crisis support to properties across the portfolio as needed.

Could this be you?

• You bring extensive experience in corporate communications and public relations gained across both in‑house and agency environments.
• You have a proven track record leading crisis communications for a multinational organization, listed company, or complex corporate environment. You possess strong relationships with media, industry influencers, and key opinion leaders across Greater China.
• You are a trusted advisor with the confidence, judgement, and credibility to influence senior executives and stakeholders. You have experience leading, coaching, and developing high‑performing teams while collaborating effectively across functions. You remain calm, resilient, and solutions‑focused when navigating complex and fast‑moving situations.
• You are an exceptional communicator with outstanding writing, presentation, and stakeholder management skills. You are fluent in English, Cantonese, and Mandarin, with strong written communication capabilities in both English and Chinese.

Our Benefits

• Medical coverage
• Retirement benefits
• Paid time off
• Complimentary room nightsLearning and development opportunities
• Global career opportunities
• Industry‑leading paid parental leave supporting eligible associates across all paths to parenthood

Our Commitment to You

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long‑lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

About Us

Rosewood Hotel Group, privately owned by Chow Tai Fook Enterprises, is one of the world’s leading global lifestyle and hospitality management groups. It encompasses four brands: ultra‑luxury Rosewood; upper‑upscale New World Hotels & Resorts; Asaya, an integrated well‑being concept; and Carlyle & Co., a modern and progressive private members club. Its combined hotel portfolio consists of 60 properties in 26 countries and territories with more than 30 new properties currently under development. For more information, visit rosewoodhotelgroup.com