Devops Engineer or Software Engineer or System Analyst

Recruit Squad Limited; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

Recruit Squad Limited in Hong Kong is seeking an IT professional to own the day-to-day operation, maintenance and support of enterprise-scale systems, including Kubernetes-based environments.

You will implement Site Reliability Engineering practices, automate manual tasks with Bash and Python, review vendor deliverables, and coordinate across vendors and internal teams to resolve incidents and support releases.

Qualifications

• Degree in Computer Science, Information Technology or related discipline.
• At least 3 years IT experience with 2 years in system development or enterprise-scale support.
• Hands-on Kubernetes operations: deployment, config, troubleshooting, monitoring, incident resolution.
• Familiar with Docker and Kubernetes deployment artifacts.
• Coordinate cross-functional teams to drive delivery and issue resolution.
• Familiar with Agile/Scrum and Jira/Confluence.
• Knowledge of RESTful APIs, SSO and microservices architecture.
• Scripting skills in Bash and Python.
• Automation mindset to standardize and automate workflows.
• Experience with Ansible Playbooks is highly preferred.
• Experience with monitoring/observability tools is preferred.
• Strong analytical and communication skills in English; Cantonese/Mandarin beneficial.

Responsibilities

• Own day-to-day operation, maintenance and support of designated enterprise-scale systems.
• Administer Kubernetes environments, including deployment, configuration, monitoring and troubleshooting.
• Review vendor deliverables for compliance with security standards and guidelines.
• Coordinate with business users, vendors and teams to resolve incidents and support releases.
• Implement SRE practices including monitoring, alerting, logging and incident management.
• Investigate production incidents, perform root-cause analysis and drive corrective actions.
• Identify repetitive tasks and improve efficiency through scripting and automation.
• Maintain system operational documentation and knowledge-base materials.

Skills

Kubernetes ops

Automation mindset

SRE practices

Cross-functional coordination

Agile/Scrum

Jira/Confluence

RESTful APIs

SSO

Microservices

Bash scripting

Python scripting

Ansible

Monitoring/Observability

Incident management

English proficiency

Education

Bachelor's degree in Computer Science

Tools

Docker

Kubernetes

Jira

Confluence

Job description

Responsibilities

• Own the day-to-day operation, maintenance and support of designated enterprisescale systems, including standalone and Kubernetes-based environments.
• Administer and support Kubernetes environments, including application deployment, configuration, monitoring, troubleshooting and operational maintenance.
• Review vendors’ deliverables, including technical documents, source code, test evidence and deployment materials, to ensure compliance with contractual requirements, internal security standards and guidelines.
• Coordinate with business users, vendors, platform and infrastructure teams to resolve incidents, deliver system changes and support production releases.
• Implement and enhance Site Reliability Engineering (SRE) practices, including monitoring, alerting, logging and incident management, to ensure system availability, reliability and performance.
• Investigate production incidents, perform root-cause analysis, and drive corrective and preventive actions.
• Identify repetitive manual operational tasks and improve efficiency, consistency and reliability through scripting, standardisation and workflow automation.
• Maintain system operational documentation, including runbooks, support procedures, incident reports and knowledge-base materials.

Requirements

• Degree in Computer Science, Information Technology or a related discipline.
• At least 3 years of IT experience, including 2 years of relevant experience in system development, application implementation and/or enterprise-scale system support.
• Demonstrates hands-on experience in Kubernetes (K8s) operations, including application deployment, configuration management, troubleshooting, monitoring, and incident resolution. Administrative experience with Kubernetes is advantageous.
• Familiarity with container technologies, such as Docker, and Kubernetes deployment/configuration artifacts.
• Proven ability to coordinate cross-functional teams to drive delivery and issue resolution.
• Familiar with Agile/Scrum methodologies and collaboration tools such as Jira and Confluence.
• Solid understanding of modern application concepts, including but not limited to RESTful APIs, Single Sign-On (SSO) and microservices architecture.
• Good scripting skills in Bash and Python.
• Strong automation mindset, with the ability to identify and transform manual operational processes into standardised, automated workflows.
• Hands-on experience with Ansible Playbooks for operational, deployment or configuration automation is highly preferred.
• Experience with monitoring, alerting and observability tools is preferred.
• Strong analytical, problem-solving and incident-management skills.
• Excellent communication skills, with proficiency in written and spoken English, Cantonese and/or Mandarin