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Ascendion is seeking a DevOps/Production Support engineer to safeguard mission-critical applications in a live enterprise environment. You will investigate incidents, troubleshoot issues, and perform root cause analysis while building and maintaining CI/CD pipelines.
You'll deploy and support containerized apps using Docker, Podman and Kubernetes, automate repetitive tasks with scripting, and monitor health, logs, and metrics to prevent outages.
Support mission-critical applications and platforms in a production environment
Investigate incidents, troubleshoot issues, and perform root cause analysis
Build, maintain, and improve CI/CD pipelines
Deploy and support containerized applications using Docker, Podman, and Kubernetes
Support production releases, rollback activities, and post-deployment validation
Automate repetitive operational and deployment activities using scripting
Monitor application and platform health, logs, alerts, and resource utilization
Troubleshoot across application, Linux, container, and platform layers
Develop proofs of concept for automation, DevOps, and platform improvements
Support patching, configuration management, certificates, and preventive maintenance
Relevant experience in DevOps, production support, application support, platform engineering, or systems engineering
Hands‑on experience supporting live enterprise or production systems
Strong working knowledge of Linux administration and troubleshooting
Experience building or maintaining CI/CD pipelines using Jenkins, GitLab CI/CD, or equivalent tools
Hands‑on experience with Docker / Podman and Kubernetes
Experience with scripting or automation using Bash, Shell, Python, or PowerShell
Experience with production deployments, incident troubleshooting, monitoring, and log analysis
Working knowledge of Git / source control and release processes
Comfortable troubleshooting across application and infrastructure layers
Ascendion is a leader in AI‑powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, APAC, and Europe to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com.