Deputy Manager, Business Strategy & Systems (Contact Center)

Bank of China (Hong Kong); Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Allowances

Job summary

Bank of China (Hong Kong) is seeking a dedicated professional to provide daily system support to the business and operation teams in a busy banking environment. You will assist supervisors in maintaining smooth system operation and perform regular checks and UAT to ensure seamless workflows.

Candidates with a bachelor degree and 2+ years in banking/operational management will be favored; strong communication in Chinese and English is required, including Putonghua.

Qualifications

• Bachelor degree is preferred.
• 2 years or above of relevant working experience in banking and financial institutes / operational management field would be an advantage.
• Responsible, detailed-mind, well-organized with good communication skills.
• Good command of Chinese and English in both spoken and written including Putonghua.
• Proficient in PC skills and MS Office applications.
• Candidate with less experience will be considered as Senior Clerk.

Responsibilities

• Provide daily system support to business and operation team.
• Assist superior in raising and maintaining system operation.
• Perform regular system-related checking/UAT to ensure business and operation smooth.
• Handle ad hoc assignments and projects as assigned by supervisor.

Skills

Communication skills

Attention to detail

Organizational skills

Bilingual Chinese/English

Education

Bachelor degree

Job description

Bank of China (Hong Kong) is seeking a dedicated professional to provide daily system support to the business and operation teams in a busy banking environment. You will assist supervisors in maintaining smooth system operation and perform regular checks and UAT to ensure seamless workflows.

Candidates with a bachelor degree and 2+ years in banking/operational management will be favored; strong communication in Chinese and English is required, including Putonghua.