Deputy Strategy Manager - Systems & Contact Center

Bank of China (Hong Kong) Limited; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

Bank of China (Hong Kong) Limited seeks a Deputy/Assistant Business Strategy Manager to support the Contact Centre, CSM, and System Management functions. The role involves daily system support for business and operations teams and assisting in maintaining system operation.

Ideal candidates have a bachelor degree and at least two years in banking or operations management, with strong attention to detail and communication in Chinese and English (Putonghua). Proficiency in MS Office is essential.

Qualifications

• Bachelor degree preferred.
• 2 years' banking/financial operations experience would be an advantage.
• Responsible, detail-minded, well-organized with good communication skills.

Responsibilities

• Provide daily system support to business and operation team.
• Assist superior in raising and maintaining system operation.
• Perform regular system-related checking/UAT to ensure business and operation smooth.
• Handle ad hoc assignments and projects as assigned by supervisor.

Skills

Communication skills

Bilingual English/Chinese

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

Bank of China (Hong Kong) Limited seeks a Deputy/Assistant Business Strategy Manager to support the Contact Centre, CSM, and System Management functions. The role involves daily system support for business and operations teams and assisting in maintaining system operation.

Ideal candidates have a bachelor degree and at least two years in banking or operations management, with strong attention to detail and communication in Chinese and English (Putonghua). Proficiency in MS Office is essential.