Data Centre Facility Technician, DCEO

Amazon Web Services (AWS); Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Amazon Data Services Hong Kong Limited is hiring for the Data Center Operations role within AWS. You will join AWS Data Center Engineering Operations, supporting the design, delivery, and operation of AWS global infrastructure.

The team values safety, security, and cost efficiency and offers a dynamic, diverse environment for engineers, technicians, and specialists. The role emphasizes rotating shifts to cover 24/7 operations, monitoring electrical/mechanical equipment, and coordinating

Qualifications

• Diploma in electrical, mechanical, building services engineering or a related discipline.
• 2+ years of practical and technical electrical or mechanical experience.
• Valid Electrical Worker (REW) Certificate, Grade A or above.
• Construction Safety Training Certificate (Green Card) and a Construction Workers Registration Card.
• Must be able to work a rotating shift to maintain 24/7 operations.
• Basic English proficiency in spoken and written communication.
• Competence with basic computer applications (Microsoft Office).

Responsibilities

• Rotate shift work to maintain 24/7 operations coverage.
• Monitor and operate electrical and mechanical equipment in the data center.
• Perform routine rounds and record readings (temperatures, voltages, currents).
• Respond to emergencies and troubleshoot facility equipment issues.
• Coordinate contractors and vendors for operation and maintenance of equipment.
• Participate in emergency drills and support emergency response.
• Be available for on-call rotations and site responses as required.

Skills

Electrical knowledge

Mechanical knowledge

Basic English proficiency

Teamwork

Education

Diploma in Electrical, Mechanical, Building Services Engineering

Higher Diploma or bachelor’s degree in Electrical, Mechanical, Building Services Engineering

Tools

BMS

EPMS

Microsoft Office

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Engineering Operations (DCEO) Team is the backbone of AWS, supporting the rapid growth of AWS business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency and cost. The DCEO Team is seeking individuals who are motivated, self-starters, eager to learn, passionate and committed to join us. As part of the Infrastructure Operations Team, you will have the chance to work on the most advanced technologies in a dynamic environment. If you enjoy working in a strong, close-knit and diverse team, Infrastructure Operations Team is the place to be!

Key job responsibilities

• Rotating shift work is required to maintain 24/7 operations coverage


• Monitor and operate electrical and mechanical equipment in the data center


• Perform routine rounds and record daily operational readings of all mechanical and electrical equipment (e.g. temperatures, voltages, currents, etc.).


• Respond to emergencies and perform troubleshooting to resolve facility equipment issues.


• Arrange and supervise contractors and vendors to ensure proper operation and maintenance of all facility equipment, and follow up on maintenance records accordingly


• Participate in emergency drills and support facility emergency response per established protocols


• Participate in the on-call rotation and report to site for emergencies as required

主要職責：

• 需輪班工作以維持24/7的運作


• 監控及操作數據中心內的電氣與機械設備


• 進行每日例行巡檢，記錄所有機械及電氣設備的運行數據（如溫度、電壓、電流等）


• 響應緊急事件，並進行故障排除以解決設施設備問題


• 安排及監督承辦商和供應商，確保所有設施設備的正常運作及維護，並相應跟進維護記錄


• 參與緊急演習，並按既定程序支援設施緊急應變


• 參與待命輪值，並按需到場處理緊急事件

A day in the life

Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in controlled environments. The EOT will be tasked with creating and delivering key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.

About The Team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• A Diploma in Electrical, Mechanical, Building Services Engineering, or a related discipline is typically required


• 2+ years of electrical or mechanical practical and technical experience


• A valid Registered Electrical Worker (REW) Certificate, Grade A or above


• A valid Construction Industry Safety Training Certificate (Green Card) and a Construction Workers Registration Card are required.


• Work on a rotating shift to maintain 24/7 operations coverage.


• Basic knowledge of electrical and mechanical systems and equipment, including their operation and maintenance


• Basic knowledge of BMS and EPMS control systems


• Basic proficiency in computer applications, including Microsoft Office Suite (e.g., Word, Excel, Outlook).


• Basic English proficiency in spoken and written communication.


• 具備基本英語口語及書寫能力


• 具備電氣/機械/屋宇設備工程或相關學科的文憑


• 2年或以上機電或冷氣系統及樓宇設備相關之經驗


• 持有機電署註冊電業工程人員牌照(A0或以上)


• 持有效建造業安全訓練證書（綠卡）及建造業工人註冊證


• 需輪班工作以維持24/7的運作


• 具備電氣及機械系統與設備的基本知識，包括其操作及維護


• 具備樓宇管理系統（BMS）及電力監控系統（EPMS）基本知識基本電腦知識及操作，例如 Microsoft Office （ Word、Excel、Outlook）

Preferred Qualifications

• 5+ years of electrical or mechanical practical and technical experience


• Higher Diploma or bachelor’s degree in electrical, Mechanical, Building Services Engineering, or a related discipline


• A valid Registered Electrical Worker (REW) Certificate, Grade B or above


• Advanced knowledge of electrical and mechanical systems and equipment, including their operation and maintenance


• Advanced knowledge of BMS and EPMS control systems


• 5年或以上機電或冷氣系統及樓宇設備相關之經驗


• 具備電氣、機械、屋宇設備工程或相關學科的高級文憑或學士學位


• 持有機電署註冊電業工程人員牌照(B0或以上)


• 具備電氣及機械系統與設備的進階知識，包括其操作及維護


• 具備樓宇管理系統（BMS）及電力監控系統（EPMS）進階知識

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Data Services Hong Kong Limited

Job ID: A10495466