Data Centre Facility Technician

Amazon Web Services; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Engineer to monitor and operate electrical and mechanical equipment within a 24/7 data center environment in Hong Kong. The role requires a background in electrical/mechanical engineering and relevant safety certifications.

Rotating shifts and on-call duties are part of the responsibilities, with emphasis on fault troubleshooting, vendor coordination, and maintaining high system availability.

Qualifications

• A Diploma in Electrical, Mechanical, Building Services Engineering or related discipline is typically required.
• 2+ years of electrical or mechanical practical and technical experience.
• A valid Registered Electrical Worker (REW) Certificate, Grade A or above.
• A valid Construction Industry Safety Training Certificate (Green Card) and a Construction Workers Registration Card are required.
• Basic knowledge of electrical and mechanical systems and equipment.
• Basic English proficiency in spoken and written communication.

Responsibilities

• Rotate shift work to maintain 24/7 operations coverage.
• Monitor and operate electrical and mechanical equipment in the data center.
• Perform routine rounds and record daily operational readings of all mechanical and electrical equipment.
• Respond to emergencies and troubleshoot to resolve facility equipment issues.
• Arrange and supervise contractors and vendors for operation and maintenance; follow up on maintenance records.
• Participate in emergency drills and support facility emergency response per protocols.
• Be part of the on-call rotation and report to site for emergencies as required.

Skills

Electrical systems

Mechanical systems

BMS/EPMS control systems

MS Office

English proficiency

Education

Diploma in Electrical, Mechanical, Building Services Engineering

Higher Diploma / Bachelor’s in Electrical, Mechanical, Building Services Engineering

Registered Electrician (REW) Certificate

Green Card (Construction Safety)

Construction Workers Registration Card

Tools

MS Office

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Engineering Operations (DCEO) Team is the backbone of AWS, supporting the rapid growth of AWS business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency and cost. The DCEO Team is seeking individuals who are motivated, self-starters, eager to learn, passionate and committed to join us. As part of the Infrastructure Operations Team, you will have the chance to work on the most advanced technologies in a dynamic environment. If you enjoy working in a strong, close-knit and diverse team, Infrastructure Operations Team is the place to be!

Key job responsibilities

Rotating shift work is required to maintain 24/7 operations coverage.

Monitor and operate electrical and mechanical equipment in the data center.

Perform routine rounds and record daily operational readings of all mechanical and electrical equipment (e.g. temperatures, voltages, currents, etc.).

Respond to emergencies and perform troubleshooting to resolve facility equipment issues.

Arrange and supervise contractors and vendors to ensure proper operation and maintenance of all facility equipment, and follow up on maintenance records accordingly.

Participate in emergency drills and support facility emergency response per established protocols.

Participate in the on-call rotation and report to site for emergencies as required.

A day in the life

Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in controlled environments. The EOT will be tasked with creating and delivering key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.

About the team

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can’t achieve in the cloud.

A Diploma in Electrical, Mechanical, Building Services Engineering, or a related discipline is typically required

2+ years of electrical or mechanical practical and technical experience

A valid Registered Electrical Worker (REW) Certificate, Grade A or above

A valid Construction Industry Safety Training Certificate (Green Card) and a Construction Workers Registration Card are required.

Work on a rotating shift to maintain 24/7 operations coverage.

Basic knowledge of electrical and mechanical systems and equipment, including their operation and maintenance.

Basic knowledge of BMS and EPMS control systems.

Basic proficiency in computer applications, including Microsoft Office Suite (e.g., Word, Excel, Outlook).

Basic English proficiency in spoken and written communication.

Preferred qualifications

5+ years of electrical or mechanical practical and technical experience

Higher Diploma or bachelor's degree in electrical, Mechanical, Building Services Engineering, or a related discipline

A valid Registered Electrical Worker (REW) Certificate, Grade B or above

Advanced knowledge of electrical and mechanical systems and equipment, including their operation and maintenance.

Advanced knowledge of BMS and EPMS control systems.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.