Data Center Technician

Google (Hong Kong) Limited; Hong Kong; On-site; HKD 450,000 - 650,000; Full time

Job summary

Google (Hong Kong) Limited is seeking a technically hands-on professional to support data center infrastructure, focusing on Linux server operations, hardware troubleshooting, and network-related diagnostics.

You will lead troubleshooting efforts, participate in deploying new components, and may work on-call shifts as needed, with travel up to 50% and flexible hours as required.

Qualifications

• Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Ability to troubleshoot Linux OS on servers and related hardware.

Responsibilities

• Contribute and lead deployment, maintenance, and support of data center infrastructure.
• Lead complex troubleshooting and resolve escalated technical issues.
• Test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot Linux OS-related issues on servers.
• Provide possible on-call support shifts.

Skills

OS & server troubleshooting

Networking concepts

Linux-based tooling

Mobility & on-call readiness

Education

Bachelor's degree or equivalent practical experience

LPIC or equivalent Linux/Unix certification

Job description

Experience with performing component-level repairs and troubleshooting on technical equipment.

Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.

Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.

Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• LPIC or equivalent experience working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (Solaris, AIX, HP-UX, BSD), or another similar OS.
• Experience working with and troubleshooting hardware/network related issues using Linux based tools.
• Understanding of intermediate OS, PC hardware and networking concepts, tools and protocols.
• Ability to travel up to 50% and work occasional holiday shifts.
• Ability to communicate in English fluently to support client relationship management in this region.

Responsibilities

• Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Lead complex troubleshooting, and resolve critical or escalated technical issues.
• Help test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot Linux OS-related issues on servers.
• Provide possible on-call support shifts.