Data Center Operations & Security Technician

Speedy Group Corp. Limited

Hong Kong

On-site

HKD 180,000 - 300,000

Full time

3 days ago

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Benefits offered by this job

Shift-duty allowance

Traveling allowance

Job summary

Speedy Group Corp. Limited in Hong Kong manages critical data center operations and IT facilities to ensure high availability and performance. The role requires hands-on monitoring, troubleshooting and timely responses to incidents within the data center environment.

The candidate should have at least 2 years IT experience and knowledge of monitoring systems, network operations and IT ticket workflows. Shift duties and travel allowances are provided to support operations.

Qualifications

Must have HKCEE/HKDSE; IT certificate or diploma preferred.
At least 2 years IT working experience.
Knowledge in system/network monitoring systems.
Knowledge in IT support tickets workflow is an advantage.
Experience in operator duty or data center is highly preferred.

Responsibilities

Operate operation center/ data center facilities, monitor their performance and troubleshoot issues
Monitor the availability and performance of environmental facilities in data centre
Perform access control for visitors of data centre by verifying their authorization in the access control system
Monitor the physical security in operation center/ data center by means of digital video recording system and perform routine physical security checking
Assist in handling Helpdesk activities, including problem reporting and incident handling