Data Center Facilities Lead - Critical Ops & Reliability

Alibaba Cloud Intelligence Hong Kong; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Alibaba Cloud Intelligence Hong Kong is seeking a Data Center Senior Facilities Engineer to ensure safe, reliable operation of mission-critical data center infrastructure. You will manage on-site facilities operations, incident and change processes, and oversee maintenance while driving continuous improvement across multiple sites.

The role requires a degree in electrical, mechanical, HVAC, facilities, or automation engineering, with experience in data center or similar mission-critical

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.
• Experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.
• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Skills

Incident management

Change management

Maintenance oversight

Technical support

Problem solving

Communication

Coordination

Vendor coordination

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in HVAC

Bachelor's degree in Facilities Engineering

Bachelor's degree in Automation

Tools

BMS/EPMS/DCIM platforms

Job description

Alibaba Cloud Intelligence Hong Kong is seeking a Data Center Senior Facilities Engineer to ensure safe, reliable operation of mission-critical data center infrastructure. You will manage on-site facilities operations, incident and change processes, and oversee maintenance while driving continuous improvement across multiple sites.

The role requires a degree in electrical, mechanical, HVAC, facilities, or automation engineering, with experience in data center or similar mission-critical