Data Center Engineer, Data Center Operations

Apple; Hong Kong; On-site; HKD 520,000 - 620,000; Full time

Job summary

The Data Center Operations team in Hong Kong is seeking a Data Center Engineer to deploy and maintain servers and supporting infrastructure across remote locations. You will collaborate with cross-functional teams to ensure reliable compute services and DCIM alignment.

Ideal candidates have 5+ years in data center environments, hands-on cabling experience, and strong communication skills in English and Chinese. Travel to APAC regions is required as part of this role.

Qualifications

• Experience with DC operational tasks, including rack sizing, equipment installation and decommissioning.
• Ability to sit, stand, lift up to 34 kg as required.
• Hands-on copper and fiber cabling experience.
• Excellent bilingual communication in English and Chinese.
• Willingness to travel to mainland China and other APAC countries.

Responsibilities

• Help complete projects in deployment and maintenance of compute servers, including cabling infrastructure and DCIM elements.
• Implement Data Center incident management and change control to prevent and manage failure scenarios.
• Vendor management for infrastructure expansion and enforce compliance with technical specs.
• Lead material movements with Engineers, Project Managers and Customer Business teams.
• Ensure actions in Apple systems to facilitate job function and perform RCA to prevent impact.
• Must be capable of independent problem solving and self-motivated.
• Build and grow relationships and collaborate with other teams.

Skills

DC operations

Rack sizing

Equipment installation

Decommissioning

Copper & fiber cabling

Communication (Chinese & English)

Travel to APAC

Education

Bachelor's degree in IT related disciplines

Tools

DCIM tools

Job description

Data Center Engineer, Data Center Operations

Hong Kong Region, Hong Kong Software and Services

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! In this role you will focus on developing and sustaining solutions through communication and coordination with Apple Data Center teams and Business Groups to help deliver a solid infrastructure and services to meet global business objectives. We seek a self-starter, visionary team player with strong infrastructure cabling capabilities to drive standards as well as innovative methodologies to achieve these objectives who likes to travel to locations worldwide.

Description

The Data Center Operations (DCO) group is looking for a Data Center Engineer based in Hong Kong. The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in our remote locations.

Responsibilities

• Help complete projects in the deployment and maintenance of compute servers, including cabling infrastructure and Data Center Infrastructure Management (DCIM) elements.
• Implement Data Center (DC) incident management and change control to prevent and manage failure scenarios. This includes recovering services and developing improvement plans to minimise future occurrences.
• Vendor management for infrastructure expansion, enforce compliance with technical specifications and quality standards.
• Lead material movements with Engineers, Project Managers and/or Customer Business teams to ensure timely delivery.
• Ensure required actions are implemented in Apple systems to facilitate job function. Identify issues and perform Root Cause Analysis (RCA) to prevent future operational impact.
• Must be capable of independent problem solving and self-motivated.
• Ability to build and grow relationships and collaborate with other teams.

Minimum Qualifications

• Experience with DC operational tasks, including rack sizing, equipment installation and decommissioning.
• Ability to sit, stand, bend, stoop, push, pull, reach and lift as required on a continuous basis with items that can weigh up to 34 kg.
• Hands-on experience with various copper and fiber cabling structures.
• Excellent communication skills, both verbally and in writing, in both Chinese and English.
• Ability to travel to mainland China and other APAC countries.

Preferred Qualifications

• Candidate needs to possess a Bachelor degree in IT related disciplines.
• 5+ years’ experience or related experience in a data center environment.
• Strong communicator at all levels with excellent oral and written skills to a variety of audiences.
• Prior experience in DC operations, supply chain, and DC construction.
• Experience with DCIM tools.
• Possess a global perspective with the ability to understand and work effectively in a culturally diverse organisation.
• Ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.
• Certification in data Center operations or data center related certification. e.g. CDOM, CDFOM, CDCE, CDCS preferred.

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace