Data Analytics Operations Lead — Cloud & AI Platform

westK - West Kowloon Cultural District Authority; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

West Kowloon Cultural District Authority is seeking an Assistant Manager, Data Analytics Operations to oversee the Data Analytics Infrastructure and Enterprise Analytics Platform, ensuring reliable data and AI services that support key business functions.

You will manage cloud-based solutions, collaborate with vendors, enforce data governance, and drive DataOps practices while working with English and Chinese stakeholders in a 2-year fixed-term role.

Qualifications

• Bachelor’s degree in Computer Science, IT, Data Science, or related field.
• Minimum 5 years of experience managing data analytics platforms or enterprise data systems.
• Hands-on experience with data processing, ETL/ELT pipelines, and cloud data platforms (Azure/AliCloud/AWS).
• Strong knowledge of data governance, data security, and compliance frameworks.
• Experience managing vendors and external service providers with SLA adherence.
• Experience with DataOps, data cataloging, monitoring, and quality assurance.
• Proficiency in Python and SQL; certifications such as Azure or AliCloud Data Engineer are desirable.
• Proficiency in English and Chinese; strong communication and stakeholder management.

Responsibilities

• Oversee daily operations of Data Analytics Infrastructure and Analytics Platform.
• Monitor performance, availability, and scalability of data pipelines and AI services.
• Collaborate with cross-functional teams to align analytics platform with business needs.
• Manage external vendors and service providers to resolve issues and meet SLAs.
• Implement and maintain cloud-based data solutions to optimize storage and processing.
• Ensure data governance, privacy, and security standards compliance.
• Support deployment of AI/ML solutions, including tools like Microsoft Copilot.
• Document operational procedures and ensure knowledge transfer.

Skills

Data analytics

Vendor management

Data governance

Cloud technologies

Python/SQL

Stakeholder management

Education

Bachelor's degree in Computer Science / IT / Data Science

Tools

Azure

AliCloud

AWS

Job description

West Kowloon Cultural District Authority is seeking an Assistant Manager, Data Analytics Operations to oversee the Data Analytics Infrastructure and Enterprise Analytics Platform, ensuring reliable data and AI services that support key business functions.

You will manage cloud-based solutions, collaborate with vendors, enforce data governance, and drive DataOps practices while working with English and Chinese stakeholders in a 2-year fixed-term role.