Customer Services Manager (Global Corporate Banking)

Bank of China (Hong Kong) Limited; Hongkong; Hybrid; HKD 700,000 - 900,000; Full time

Job summary

Bank of China (Malaysia) Berhad in Hong Kong seeks a Customer Services Manager (Global Corporate Banking) to support relationship managers by preparing credit proposals, documents, statistics and periodic reports. You will liaise with internal parties and handle inquiries for corporate clients and prospects.

The role requires a Bachelor degree in BBA/Finance/Accounting/Economics or related disciplines, at least four years in banking, and strong English and Chinese communication; Mandarin fluency

Qualifications

• Bachelor degree in BBA, Finance, Accounting, Economics or related disciplines.
• At least 4 years of banking/financial sector experience.
• Ability to work under pressure and independently.
• Good communication and interpersonal skills.
• Proficient in English and Chinese; Mandarin preferred.

Responsibilities

• Work closely with relationship managers for preparing credit proposals / documents, statistics and periodic reports.
• Liaise closely with related internal parties.
• Handle enquiry relating to banking facilities and services for corporate clients and prospective customers.

Skills

Communication skills

Interpersonal skills

English language

Chinese language

Mandarin (preferred)

Education

Bachelor degree in BBA/Finance/Accounting/Economics

Job description

Customer Services Manager (Global Corporate Banking)

Job No.: 500210
Employment Type: Full time
Departments: Global Corporate Banking Department
Job Functions: Customer Services, Relationship Management

Responsibilities:

• Work closely with relationship managers for preparing credit proposals / documents, statistics and periodic reports.
• Liaise closely with related internal parties.
• Handle enquiry relating to banking facilities and services for corporate clients and prospective customers.

Requirements:

• Bachelor Degreein BBA, Finance, Accounting, Economics orrelated disciplines.
• 4 years or above working experience in Banking / Financial sectors.
• Able to work under pressure and independently.
• Good communication and interpersonal skills.
• Good command of both spoken and written English and Chinese. Fluent in Mandarin is preferred.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA),you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course.