customer service supervisor

RecruitFirst Pte Ltd; Hong Kong Island; On-site; HKD 669,600 - 758,880; Full time

Job summary

A recruitment firm in Hong Kong is looking for a Vice President to oversee Transaction Banking Strategy & Implementation. The ideal candidate will have a diploma or higher and 5 years of experience in sales administration, with strong skills in customer service and MS Office. Fluency in English and Chinese is essential. The role includes answering queries, preparing reports, supporting the sales team, and performing ad hoc tasks. A competitive salary of HKD 60,000 - 68,000 per month is offered.

Qualifications

• 5 years of experience in sales administration, support, customer service, or account servicing.
• Proficient in spoken and written English and Chinese.
• Skilled in multitasking and able to work independently.

Responsibilities

• Answer internal and external calls and queries professionally.
• Prepare management reports and business documents.
• Provide admin support to Sales Team.
• Prepare sales quotations and proposals.
• Provide after-sales support to customers.
• Arrange job orders and update status.
• Perform ad hoc tasks assigned by manager.
• Perform project coordination role if required.

Skills

Sales administration experience

Customer service skills

MS Office proficiency

Interpersonal skills

Multitasking ability

Education

Diploma or higher

Job description

What requirements you'll need to be eligible

• Diploma holders or above
• 5 years of experience in sales administration, support, customer service, or account servicing
• Good command of both spoken and written English and Chinese
• Proficiency in MS office
• Proficient in presentation, interpersonal, and communication skills
• Skilled in multitasking and able to work independently
• Positive, responsible, and capable of working under pressure

What you'll be doing on the job

• Answer internal and external calls and queries in a professional manner
• Prepare management report and business document
• Provide admin support to Sales Team
• Prepare sales quotation and proposal or RFT etc.
• Provide after sales support to customers
• Arrange job order and update status
• Perform adhoc task assigned by manager
• Perform project coordination role if required

Contract

Hong Kong SAR

HKD 60,000 - HKD 68,000 /Month

Vice President – Transaction Banking Strategy & Implementation