Customer Service (Part-Time) - Based in Central

Michael Page; Hong Kong; On-site; HKD 20,664 - 34,440; Part time

Benefits offered by this job

Opportunity for valuable experience

Professional and supportive work environment

Job summary

A prominent financial services firm in Hong Kong is seeking a Part-time Customer Service Officer/Assistant to provide high-quality support to clients. The role involves addressing banking and financial queries, handling customer service operations, and ensuring accurate record-keeping. Ideal candidates will have prior experience in customer service and strong problem-solving skills. This position offers a professional and supportive work environment. Flexibility in working hours is essential.

Qualifications

• Previous experience in customer service or the financial services industry is advantageous.
• Strong communication and problem-solving skills.
• Proficiency in using computer systems and software applications.
• Flexibility to work on a part-time basis, as required by the role.

Responsibilities

• Provide high-quality customer service support to clients in the financial services industry.
• Assist customers with banking and financial services queries in a timely and effective manner.
• Handle routine customer service operations with accuracy and professionalism.
• Resolve customer issues or complaints in adherence to company policies.
• Record and update customer interactions in the system accurately.
• Support other administrative tasks as required by the department.

Skills

Communication skills

Problem-solving skills

Customer service experience

Tools

Computer systems and software applications

Job description

We are seeking a Part-time Customer Service Officer/Assistant with interest in Banking/Financial Industry.

Client Details

Our client is well-established in the financial services sector, employing thousands of professionals globally. Known for its expertise in banking and financial services, it offers a supportive and professional environment.

Description

• Provide high-quality customer service support to clients in the financial services industry.
• Assist customers with banking and financial services queries in a timely and effective manner.
• Handle routine customer service operations with accuracy and professionalism.
• Resolve customer issues or complaints in adherence to company policies.
• Record and update customer interactions in the system accurately.
• Support other administrative tasks as required by the department.

Profile

• Previous experience in customer service or the financial services industry is advantageous.
• Strong communication and problem-solving skills.
• Proficiency in using computer systems and software applications.
• Flexibility to work on a part-time basis, as required by the role.

Job Offer

• Opportunity to gain valuable experience in banking and financial services.
• Professional and supportive work environment.