Customer Service/ Operations

Econo Green; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Econo Green in Hong Kong is seeking a Customer Service Executive to coordinate daily operations between customers, suppliers, warehouse personnel, drivers and the finance team. You will process sales and purchase orders, prepare invoices, coordinate deliveries and maintain accurate records, while using Microsoft Dynamics ERP to manage multiple responsibilities.

This role requires detail orientation, proactivity and adaptability to support a fast-paced distribution business serving pharmaceutical

Qualifications

• Detail-oriented and accurate in handling records and orders.
• Proactive attitude with ability to anticipate issues and act.
• Adaptable to changing priorities and processes.
• Capable of managing multiple responsibilities using ERP software.

Responsibilities

• Processing sales and purchase orders.
• Preparing invoices for customers and suppliers.
• Coordinating deliveries with warehouse, drivers and customers.
• Maintaining accurate records of transactions and stock movements.
• Handling inventory transactions and data entry.
• Providing excellent customer service and timely replies.

Skills

Detail-oriented

Proactive

Adaptable

Multitasking

Tools

Microsoft Dynamics ERP

Job description

About the role

A Customer Service Executive role supporting daily operations and ensuring smooth coordination between customers, suppliers, warehouse personnel, drivers, and the finance department.

Key responsibilities

• Processing sales and purchase orders
• Preparing invoices
• Coordinating deliveries
• Maintaining accurate records
• Handling inventory transactions
• Providing excellent customer service

About you

• Detail-oriented
• Proactive
• Adaptable
• Capable of managing multiple responsibilities using Microsoft Dynamics ERP

About us

A Singapore-based SME specializing in the distribution of laboratory supplies for pharmaceutical companies.