Customer Services Assistant

Chef's Garden Limited; Hong Kong; On-site; HKD 156,000 - 201,000; Full time

Benefits offered by this job

Discretionary year-end bonus

On the job training

Annual leave entitlement

Job summary

Chef's Garden Limited is hiring a friendly and proactive Customer Services Assistant to join our growing team in Hong Kong. This role suits individuals who enjoy helping people and want to start or advance a career in customer service.

Full training and ongoing support will be provided to help you succeed. You will coordinate with production, warehouse, purchasing and sales teams, follow up orders, and assist in sales analysis reports.

Qualifications

• Diploma or above.
• 1 to 2 years of related work experience (Fresh graduates welcome).
• Customer-oriented with good telephone manner.
• Proficiency in MS applications.
• Attention to details, team-player and able to work independently.
• Immediately available is preferred.
• Discretionary year-end bonus.
• On the job training.
• Mon to Friday (Rotating shift on Saturday).
• Public holiday.
• 12 -17 days annual leave (Increased by 1 year each year based on seniority).

Responsibilities

• Coordinate with production, warehouse, purchasing and sales team.
• Follow up customer orders and monitor stock availability.
• Prepare sales invoices, delivery notes, billing etc.
• Perform general administration duties and support to sales team.
• Handle customers' enquiries and follow-up orders.
• Assist in sales analysis reports.

Tools

MS Office

Job description

We are looking for a friendly, proactive, and detail-oriented Customer Services Assistant to join our growing team. This is an excellent opportunity for individuals who are passionate about helping people and eager to start or advance their career in customer service. Whether you are a fresh graduate ready to kickstart your professional journey or an experienced professional seeking a new challenge, we want to hear from you! Full training and ongoing support will be provided.

Key responsibilities

• Coordinate with production, warehouse, purchasing and sales team
• Follow up customer orders and monitor stock availability
• Prepare sales invoices, delivery notes, billing etc.
• Perform general administration duties and support to sales team
• Handle customers' enquiries and follow-up orders
• Assist in sales analysis reports

About you

• Diploma or above
• 1 to 2 years of related work experience (Fresh graduate are welcome)
• Customer-oriented with good telephone manner
• Proficiency in MS applications
• Attention to details, team-player and able to work independently
• Immediately available is preferred
• Discretionary year-end bonus
• On the job training
• Mon to Friday (Rotating shift on Saturday)
• Public holiday
• 12 -17 days annual leave (Increased by 1 year each year based on seniority)