Customer Service Officer / Concierge (3-month Contract; $15K+)

Classy Wheeler Limited; Hong Kong; On-site; HKD 152,334 - 182,466; Full time

Job summary

A property development firm in Hong Kong is urgently seeking a Customer Service Officer for a 3-month contract. The successful candidate will provide a full range of concierge services, maintain high standards of courtesy and grooming, and assist with customer enquiries. Candidates should have at least 1 year of relevant experience in service industries, a strong service mindset, and a pleasant personality. This role offers a competitive salary of $15K+.

Qualifications

• Minimum 1 year of relevant experience in a service field such as retail or hospitality.
• Strong service mindset and customer-focused approach.
• Excellent personal grooming and presentation.

Responsibilities

• Provide concierge services and respond proactively to customer needs.
• Maintain high standards of courtesy and personal grooming.
• Assist with customer enquiries and requests.

Skills

Customer service mindset

Pleasant personality

Pro-active approach

Education

DSE or above

Job description

Customer Service Officer / Concierge (3-month Contract; $15K+)

Client Description

Alisted property developer, is urgently seeking a Customer Service Officer to join growing the team

Job Description

• Provide a full range of concierge services to customers and be proactive in responding to their needs
• Maintain the highest standards of personal grooming, courtesy, positive attitude and overall presentation at all times
• Assist in handling customers’ enquiries and requests

Job Requirements

• DSE or above
• Minimum1 year of relevant experience in a service field (retail orhospitality industriesetc.)
• Strong service mindset
• Customer focused with a pleasant and outgoing personality