Corporate Security & Facilities Manager, APAC

lululemon; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus program

Paid time off

Employee discounts

Fitness/yoga classes

Development programs

Job summary

lululemon Hong Kong is seeking a Corporate Security & Facilities Manager to lead APAC workplace experience, safety, and vendor management across SSCs and LLOs. You will partner with Global Facilities and regional teams to apply global standards while adapting to local requirements and delivering premium, brand-aligned environments.

You will oversee risk, compliance, projects, and service delivery, manage multi-site operations, and mentor office teams.

Qualifications

• 5 - 8+ years' experience in facilities management, workplace operations, or corporate real estate.
• Experience working in multi-site environments (APAC experience strongly preferred).
• Experience managing vendors and supporting contract performance.
• Experience supporting workplace projects (moves, renovations, upgrades).
• Ability to operate within established global models and deliver locally.
• Strong organizational and stakeholder coordination skills.
• Ability to balance operational priorities in a fast-paced environment.

Responsibilities

• Own APAC workplace experience strategy and ensure safe, compliant offices.
• Set consistent standards for office supplies and space experience.
• Manage the Hong Kong SSC as the CoE with office coordinators.
• Ensure all touchpoints meet brand standards and support performance.
• Implement global corporate security and safety standards across APAC.
• Adapt global playbooks to local risk, regulatory and legal requirements.
• Support audits, risk reviews, vendor oversight, and corrective action tracking.
• Support implementation of global facilities operating models across APAC.
• Execute service delivery frameworks (SLAs, KPIs) and vendor performance.
• Ensure consistent delivery of service through vendor coordination.
• Partner with Global Facilities to implement playbooks, SOPs, and tools.
• Leverage global resources to support operational efficiency and consistency.
• Share regional feedback to support continuous improvement.
• Support delivery of workplace projects including moves, renovations, and small-scale expansions.
• Partner with regional and global stakeholders on project coordination and execution.
• Contribute to workplace planning activities as needed.
• Support compliance with local regulations and company standards across locations.
• Partner with Asset Protection on safety and risk-related processes.
• Coordinate with People & Culture, Legal, and Finance to support operational requirements.
• Manage day-to-day vendor relationships and support contract execution.
• Monitor workplace performance and identify opportunities for improvement.
• Support ongoing enhancements to the workplace experience through data and feedback.

Skills

Vendor management

Stakeholder coordination

Facilities management

Project coordination

Attention to detail

Job description

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Requirements

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

Based at the Hong Kong SSC and reporting to the Director, International Asset Protection, the Corporate Security & Facilities Manager - APAC is responsible for delivering facilities management & corporate security across all Store Support Centres (SSC) and lululemon Liaison Offices (LLOs) in APAC. With a dotted line into Global Facilities & Corporate Security teams, this role partners closely to implement global standards, leveraging and consistently applying existing global operating models and tools across the region. Delivery is tailored to local market requirements where needed, ensuring workplaces remain compliant, locally relevant, and reflective of the lululemon brand. The role is responsible for supporting the delivery of high-performing workplace environments across the region, working cross-functionally with Global Facilities, Asset Protection, People & Culture, Finance, and regional partners to enable business operations and a positive employee experience. This role supports facilities operations across APAC through vendor management, and close partnership with in-market office teams (Office Managers, EAs, admins) ensuring consistent service and effective day-to-day operations.

Core Responsibilities

• Own APAC workplace experience strategy, ensuring offices are premium, brand-aligned, and performance-enabled, ensuring safe, compliant and well-functioning workplaces
• Set consistent standards for office supplies and space experience and resolve complex issues
• Manage the Hong Kong SSC as the CoE, with office coordinator(s) ensuring front desk standards
• Ensure all touchpoints meet brand standards and support performance

Corporate Security

• Implement global corporate security and safety standards across APAC SSCs and LLOs
• Adapt global playbooks to local risk, regulatory, and legal requirements
• Support audits, risk reviews, vendor oversight, and corrective action tracking

Operating Model & Service Delivery

• Support implementation of global facilities operating models across APAC while adapting to local requirements
• Execute service delivery frameworks (SLAs, KPIs) and vendor performance
• Ensure consistent delivery of service (cleaning, maintenance, building operations, etc.) through vendor coordination

Global Alignment

• Partner with Global Facilities to implement playbooks, SOPs, and tools
• Leverage global resources to support operational efficiency and consistency
• Share regional feedback to support continuous improvement

Projects & Workplace Delivery

• Support delivery of workplace projects including moves, renovations, and small-scale expansions
• Partner with regional and global stakeholders on project coordination and execution
• Contribute to workplace planning activities as needed

  Risk, Compliance & Partnerships

  • Support compliance with local regulations and company standards across all locations
  • Partner with Asset Protection on safety and risk-related processes
  • Coordinate with People & Culture, Legal, and Finance to support operational requirements

  Performance & Operations

  • Manage day-to-day vendor relationships and support contract execution
  • Monitor workplace performance and identify opportunities for improvement
  • Support ongoing enhancements to the workplace experience through data and feedback

  Qualifications

  • 5 - 8+ years' experience in facilities management, workplace operations, or corporate real estate
  • Experience working in multi-site environments (APAC experience strongly preferred)
  • Experience managing vendors and supporting contract performance
  • Experience supporting workplace projects (moves, renovations, upgrades)
  • Ability to operate within established global models and deliver locally
  • Strong organizational and stakeholder coordination skills
  • Ability to balance operational priorities in a fast-paced environment

  must haves

  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
  • Communicates with honesty and kindness, and creates the space for others to do the same.
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Fosters connection by putting people first and building trusting relationships.
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

  Additional Notes

  Authorization to work in Hong Kong SAR is required for this role.

  Beyond The Paycheck (benefits & Perks)

  • At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

  work arrangement

  In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.