Corporate IT & Information Security Administrator

SPTel Pte Ltd; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

SPTel Pte Ltd in Hong Kong seeks an experienced Corporate IT administrator to manage user accounts, endpoints, Windows platforms, productivity tools, and IT assets. You will handle onboarding/offboarding, access records, and ensure service delivery across the enterprise IT estate.

You will administer identity and access controls, monitor security, support backups and disaster recovery, and coordinate with vendors to continuously improve secure IT services for the business.

Qualifications

• Degree or diploma with hands-on IT knowledge in corporate environments.
• Strong experience with Windows endpoints/servers and AD or Entra ID.
• Familiarity with IAM, MDM and access governance processes.
• Experience with virtualization, cloud platforms, and network basics.
• Certifications (Microsoft/VMware/Cisco/ITIL) are advantageous.

Responsibilities

• Administer Corporate IT systems, including user accounts, devices, Windows platforms, productivity tools, printers, and collaboration services.
• Provide responsive end-user support, handle tickets, onboard/offboard staff, and maintain asset and access records.
• Manage identity and access controls, including provisioning, reviews, password policies, MFA, and least-privilege.
• Operate and maintain on-premises and cloud infrastructure, including servers, storage, networks, backups, and monitoring.
• Configure and support network infrastructure: switches, routers, WLAN, firewalls, VPN, and secure remote access.
• Monitor security alerts, endpoint protection, vulnerability scans, patch status, and logs; coordinate remediation.
• Maintain security hardening standards across endpoints, servers, cloud, and networks; align with policies.
• Support IT governance activities: policy docs, SOPs, audits, risk tracking, compliance evidence, awareness.
• Coordinate backup, recovery, business continuity, and disaster recovery procedures.
• Collaborate with stakeholders and vendors to plan, implement, troubleshoot, and improve secure IT services.

Skills

Active Directory

Intune MDM

Windows Server administration

PowerShell

Python

Bash

Ansible

Troubleshooting

Security monitoring

Network administration

VPN

VMware

Hyper-V

Azure

AWS

ITIL

Cybersecurity

Education

Bachelor's degree in Computer Science/IT/Cybersecurity

Diploma with hands-on experience

Tools

PowerShell

Python

Bash

Ansible

Intune

Azure

AWS

Microsoft Entra ID

VMware

Hyper-V

Job description

Job Responsibilities:

• Administer Corporate IT systems, including user accounts, endpoint devices, Microsoft Windows platforms, productivity tools, printers, collaboration services, and internal support workflows.
• Provide responsive end-user support, resolve service tickets, onboard and offboard employees, and maintain accurate IT asset and access records.
• Manage identity and access controls, including account provisioning, privilege reviews, password policies, multi-factor authentication, and least-privilege access practices.
• Operate and maintain Corporate IT infrastructure across on-premises and cloud environments, including servers, virtualization platforms, storage, network devices, backup systems, and monitoring tools.
• Configure and support network infrastructure such as switches, routers, wireless access points, firewalls, VPN services, and secure remote access solutions.
• Monitor security alerts, endpoint protection, vulnerability scan results, patch status, and system logs; escalate and coordinate remediation of security risks and incidents.
• Maintain security hardening standards for endpoints, servers, cloud services, and network devices in alignment with company policies and industry good practices.
• Support information security governance activities, including IT policy documentation, SOP maintenance, audit support, risk tracking, compliance evidence collection, and user awareness initiatives.
• Coordinate backup, recovery, business continuity, and disaster recovery procedures to ensure availability and resilience of Corporate IT services.
• Work with internal stakeholders and vendors to plan, implement, troubleshoot, and continuously improve secure Corporate IT services.

Job Requirements:

• Degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, Electronics Engineering, or a related discipline; diploma holders with relevant hands-on experience may also be considered.
• Minimum 3 years of relevant experience in Corporate IT administration, infrastructure support, network administration, endpoint management, or information security operations.
• Professional certifications in Microsoft, VMware, Cisco, ITIL, cybersecurity, cloud, or security operations are advantageous.
• Strong working knowledge of Microsoft Windows endpoint and server administration, Active Directory or Microsoft Entra ID, Intune MDM, group policies, user lifecycle management, and access control.
• Experience supporting enterprise endpoints, endpoint protection, patch management, device hardening, asset management, and remote support tools.
• Knowledge of TCP/IP networking, routing, switching, VLANs, DNS, DHCP, VPN, firewall concepts, wireless networking, and secure network administration.
• Experience with virtualization and cloud platforms such as VMware, Hyper‑V, Microsoft Azure, AWS, or similar environments.
• Understanding of information security principles, vulnerability management, security monitoring, incident response, backup and recovery, and audit support.
• Ability to document procedures, maintain operational records, prepare audit evidence, and communicate technical issues clearly to business users and stakeholders.
• Strong troubleshooting, analytical, prioritization, and follow‑through skills, with a service‑oriented mindset.
• Scripting or automation experience using PowerShell, Python, Bash, or configuration tools such as Ansible is advantageous.