Responsibilities and Duties
- Develop, Manage and improve operational practices including overseeing service delivery for all aspects of the managed security services provider.
- Drive Security monitoring and reporting improvements.
- Manage budgets of IT Security Operations team
- Facilitate in developing security awareness material and trainings for staff
- Managing and Mentoring IT Security Operations staff
- Overseeing the creation and maintenance of information security strategy and policy, leads security risk assessment efforts, and investigation of information security incidents.
- Ability to manage and handle multiple matters and reprioritization as required by operational and security needs
- Strong communication skills verbal and written.
- Advising and collaborating with different divisions/departments on projects, business continuity and disaster recovery plans, and audit and compliance practices.
- Lead and manage all aspects of the outsourced Security Operations Center including weekly and monthly reporting, health and operational metrics and adherence to contractual SLAs
- Manage to annual budget and ability to forecast spend
- Revise and develop processes to strengthen the current Security Operations Framework, ensure alignment with security controls
- Responsible for vendor management, understand the overall use of resources and initiate any corrective action where required for the SOC
- Responsible for integration of security tools and ensuring the right security logs are feeding the SIEM
- Ensure strong alignment with various vendors involved in Threat detection, identification and protection.
- Drive the creation of reports, dashboards, metrics for SOC operations and presentation to Leadership
- Liaison with both internal and external auditors providing evidence and managing any remediation
- Foster the use of security best practices across the SOC, team members within Global Information Security, Business segments and technology solution providers
- Ensure all operational processes, run books and platform strategies are documented, exercised and continually improved
- Provide an advisory role to IT and the Business to specify pragmatic security requirements
- Participate in Audits and help remediate the findings
- Provide oversight to all security product evaluations, IT/Business Unit Projects and security risk assessments.
- Report to senior management concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance
- Assist in the development of security architecture, security policies, principles and standards
- Approve exception-based security requests
- Maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation and industry best practices
- Provide inputs to develop Security awareness material and conduct Security awareness training to staff
- Contribute to maintain and update IT Risk Register
- Assist the Data Protection Officer in enforcing data privacy requirements for IT systems.
- Define, develop, and manage an effective and proactive Cyber security Incident Response capability using a combination of in-house, outsourced and external resources.
- Assist as necessary to investigate security breaches and pursue associated forensic analysis, disciplinary and legal matters.
- Work with Internal Audit, Legal and Compliance and outside consultants as appropriate on required security audits.
- Assist with disaster recovery activities
- Participate and Contribute in development and improvement of Data Governance and Data classification principles
Job Requirements
- Certification in information security disciplines such as CISM, CISA or CISSP
- University graduate in IT
- 10 years within IT Security field and particular in Security Operations in last 5 years.
- At least 3 years management experience
- Experience with common information security management frameworks, such as ISO 27001, CobiT, ITIL, PCI
- Experience with implementation of security technologies such as: DLP, SIEM, IPS, Anti-Virus, PKI, and cloud security
- Experience with privacy legislation
- Able to present and communicate with senior stakeholders