Concierge Assistant: Bilingual Guest Experience Pro

Kimpton Tsim Sha Tsui Hong Kong; Hong Kong; On-site; HKD 190,000 - 212,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Concierge Assistant who will greet guests, provide personalized city recommendations, and share up-to-date information on local activities and restaurants.

The role requires at least one year in hotel guest services, a certificate in hotel management or equivalent, fluent English and Chinese (Cantonese and Mandarin), and a proactive, joyful approach to guest interactions.

Qualifications

• Minimum of 1 year experience in hotel guest service operations.
• Certificate in hotel management or equivalent.
• Fluent in English and Chinese (Cantonese and Mandarin).

Responsibilities

• Greet guests and provide personalized recommendations.
• Share information on activities and restaurants in town.
• Assist guests with requests to ensure a memorable stay.

Skills

Hospitality experience

Multilingual communication

Local knowledge

Proactive attitude

English & Chinese fluency

Education

Certificate in hotel management

Diploma or equivalent

Job description

Kimpton Tsim Sha Tsui Hong Kong is seeking a Concierge Assistant who will greet guests, provide personalized city recommendations, and share up-to-date information on local activities and restaurants.

The role requires at least one year in hotel guest services, a certificate in hotel management or equivalent, fluent English and Chinese (Cantonese and Mandarin), and a proactive, joyful approach to guest interactions.