Collection Manager (Financial Institution)

Gravitas Recruitment Group (Hong Kong) Limited; Hong Kong; On-site; HKD 550,000 - 750,000; Full time

Job summary

Gravitas Recruitment Group (Hong Kong) Limited is seeking a Special Asset and Collections specialist to safeguard an active loan portfolio and identify credit vulnerabilities. The role focuses on recovery strategies, restructuring overdue accounts, and reducing financial exposure through disciplined risk management.

You will work with Relationship Managers, review financial records, renegotiate terms, and maintain audit-ready logs of actions and milestones, ensuring contractual compliance and

Qualifications

• Bachelor degree in Finance, Accounting, Business Administration, or an equivalent field.
• 5+ years of dedicated credit evaluation experience within banking or financial institutions.
• Ability to analyze complex data, draft structured reports, and exercise independent credit judgment.
• Detail-oriented, self-driven with strong risk management discipline.

Responsibilities

• Regularly evaluate active loan portfolios to catch early signals of financial stress.
• Conduct scheduled reviews of client financial records and covenants for compliance.
• Design and execute restructuring arrangements for overdue accounts and renegotiate terms.
• Proactively contact clients via phone, email, and mail to address past-due statuses and coordinate settlements.
• Partner with Relationship Managers to identify drivers of default and develop loss-minimizing solutions.
• Review collection trends and propose refinements to boost recovery performance.
• Maintain precise, audit-compliant logs of dialogues, payment timelines, and milestones.

Skills

Credit evaluation

Data analysis

Risk management

Report writing

Interpersonal skills

Education

Bachelor degree in Finance or related field

Job description

Our client is seeking a Special Asset and Collections specialist to safeguard their active loan portfolio, identify emerging credit vulnerabilities, and drive effective recovery and restructuring strategies to reduce overall financial exposure.

Responsibility:

• Regularly evaluate active loan portfolios to catch early signals of financial stress, such as delayed payments or declining business turnover.
• Conduct scheduled reviews of client financial records and covenant terms to ensure ongoing contractual compliance.
• Design and execute tailored restructuring arrangements for overdue accounts, which include renegotiating repayment schedules and extending loan durations.
• Reach out proactively to clients via phone, email, and mail to address past-due statuses and coordinate debt settlement options.
• Partner with Relationship Managers and borrowers to pinpoint the core drivers of default and build practical, loss-minimizing solutions.
• Review collection trends and propose operational refinements to boost recovery performance and efficiency.
• Keep precise, audit-compliant logs of all client dialogues, agreed payment timelines, and recovery milestones.

Professional Qualifications:

• University degree in Finance, Accounting, Business Administration, or an equivalent relevant field.
• At least 5 years of dedicated credit evaluation experience gained within established banking or financial institutions, with a strong background in commercial lending, debt recovery, or credit collections.
• Proven ability to analyze complex data, draft structured reports, and exercise sound, independent credit judgment.
• Detail-oriented and self-driven team member with exceptional interpersonal skills and a rigorous approach to risk management.