Coffee Shop Supervisor

Sapientia Foundation; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

Sapientia Foundation's Museum Cafeteria in Wong Chuk Hang invites a Hospitality professional to advise on F&B options, curate the menu in collaboration with the Museum Director and events team, and ensure service excellence. You will source suppliers, plan orders, monitor stock, and oversee operations to maximise sales while maintaining hygiene and safety standards.

This role requires a Diploma or higher in Hospitality Management, at least 3 years' experience in food factory or light

Qualifications

• Diploma or higher in Hospitality Management or related fields.
• Minimum 3 years of experience in similar positions in food factory or light refreshments settings.
• Knowledge of tea and coffee culture.
• Languages: Mandarin, Cantonese and English.

Responsibilities

• Advise Museum Director on the F&B options to be included into the Cafeteria menu.
• Source suppliers, plan orders and monitor stock.
• Oversee all operations and monitor business performance to maximise sales, costing, manpower efficiency.
• Advise on events and activities to promote the Museum Cafeteria, and collaborate with the marketing team to develop and implement the marketing activity plans.
• Identify training needs through systematic approach to secure customer service quality standards.
• Responsible for the Museum Cafeteria to meet all regulations regarding hygiene and safety.
• Maintain equipment in good repair and all venues in perfect conditions.

Skills

Tea & coffee culture

Stock management

Supplier liaison

Training & development

Education

Diploma or above in Hospitality Management or related disciplines

Job description

Located in Wong Chuk Hang, the Museum Cafeteria is opened to the Museum's clientele and the general customers, most professionals working nearby.

The Cafeteria operates under a food factory licence, and its F&B offer includes snacks, signature coffee and tea selection.

Job Description

• -Advise Museum Director on the F&B options to be included into the Cafeteria menu;
• -Responsible for finding andfollowing up suppliers, sourcing products, plan orders and monitor stock;
• -Oversee all operations and monitor business performance to maximise sales, costing, manpower efficiency;
• -Advise on events and activities to promote the Museum Cafeteria, and collaborate with the marketing team to develop and implement the marketing activity plans;
• -Identify training needs through systematic approach to secure customer service quality standards;
• -Responsible for the Museum Cafeteria to meet all regulations regarding hygiene and safety;
• -Maintain equipment in good repair and all venues in perfect conditions. High sense of responsibility within the role.

Job Requirements

• -Diploma or above in Hospitality Management or related disciplines.
• -Minimum 3 years of experience in similarpositions gained in food factory/light refreshments eateries.
• -Knowledge of tea and coffee culture.
• -Languages: Mandarin, Cantonese and English.