CNE Programme & Operations Executive

Nu Pro (Asia) Limited; Hong Kong; On-site; HKD 246,000 - 357,000; Full time

Job summary

Nu Pro (Asia) Limited is seeking an energetic CNE Programme & Operations Executive to manage mobile applications, digital platforms, and course operations. You will serve as the operational bridge between nurse members, course providers, and system platforms in a frontline role.

This position involves supporting evening/weekend training events and handling time-sensitive enquiries, with compensation in lieu for after-hours work where applicable.

Qualifications

• 1–3 years in admin, customer operations, event coordination, or healthcare/education support.
• Strong digital skills and proficiency with admin software, web/mobile apps, Zoom, and spreadsheets.

Responsibilities

• Manage daily admin tasks and record updates across apps and portals.
• Support nurse members and providers with enquiries and status updates.
• Coordinate CNE workshops and events, including check-in and venue setup.
• Provide after-hours support for evening/weekend courses.
• Ensure records and credit logs comply with Hong Kong CNE guidelines.

Skills

Customer operations

Event coordination

Communication

Tools

Zoom

Excel

Google Sheets

Admin software

Job description

Role Overview

We are seeking an energetic, hands-on CNE Programme & Operations Executive to manage our CNE mobile applications, digital platforms, and educational course operations. This is a frontline role where you will be the key operational bridge between nurse members, course providers, and system platforms.

(Note: As nurses work shift schedules and CNE courses often take place outside standard working hours, this role involves supporting evening/weekend training events and handling occasional time-sensitive enquiries.)

Key Responsibilities

• App & Data Management: Handle daily administration, user registration, record updates, and CNE point verification across our digital applications and admin portals.
• Frontline Member Support: Respond to nurse and provider enquiries regarding application statuses, system usage, and CNE point conversions.
• CNE Course & Event Support: Provide hands‑on operational support for CNE workshops, seminars, and training courses (face-to-face and online via Zoom), including attendee check‑in, venue coordination, and technical setup.
• Out-of-Hours Support: Assist in executing evening/weekend course operations and handling urgent platform enquiries (compensated via time-off in lieu).
• Compliance & Record Maintenance: Ensure course records, evaluation forms, and credit logs comply with Hong Kong CNE guidelines.

Requirements & Qualifications

• Experience: 1–3 years in admin, customer operations, event coordination, or healthcare/education support. High‑energy fresh graduates with strong digital skills are welcome to apply!
• Digital & Tech Proficiency: Comfortable managing admin software, web/mobile apps, online meeting platforms (e.g., Zoom), and spreadsheets (Excel / Google Sheets).
• Hands‑on & Proactive: Friendly, patient communicator who enjoys helping others and taking ownership of live events.
• Flexibility: Able to work flexible hours, including occasional evenings or weekends for CNE course support.
• Languages: Good command of spoken and written Cantonese and English.

What We Offer

• 5-Day Work Week (with Compensatory Time-Off in Lieu for evening & weekend course duty).
• Competitive salary package
• Meaningful work supporting Hong Kong's frontline nursing community.
• Friendly and collaborative working environment.